Strong Communicators Needed for Airbnb Luxe Home Consultant Project - South Padre Island, US

Upwork; Bayview (TX); On-site; USD 103,000 - 124,000; Full time

Job summary

Upwork is seeking a Home Consultant to support Airbnb Luxe by performing in-person home assessments, documenting property conditions, capturing photos, and preparing detailed evaluation reports. You will work as part of the Managed Services program, with consultations typically around two hours and travel as required.

Ideal candidates have hospitality or real estate experience, strong communication, and reliable transportation.

Qualifications

• Experience in hospitality, customer service, interior design, real estate or related field preferred but not required.
• Comfort with travel within Bayview, TX area and surrounding region.
• Proficient in English, both written and spoken, and able to complete reports digitally.

Responsibilities

• Conduct in-person home consultations and property evaluations.
• Capture high-quality photos and document property conditions.
• Complete structured assessment reports using provided guidelines.
• Maintain professional communication with Hosts and coordinate scheduling via MediaBox and email.
• Submit reports promptly after each consultation.

Job description

Job Description

Join our program supporting Airbnb’s Luxe program as a Home Consultant and help uphold the exceptional quality and hospitality standards expected of the luxury homes in Airbnb’s Luxe offering.

As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete each home consultation in approximately 2 hours, with some variation depending on property size.

Please note: This project operates on an as-needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels, while others may be lighter depending on operational demand and market needs.

What You’ll Do

• Conduct in-person home consultations and property evaluations.
• Capture high-quality photos and document property conditions.
• Complete structured assessment reports based on your independent expert evaluation of properties, using provided guidelines and templates.
• Maintain professional, responsive communication and interactions with Hosts.
• Coordinate scheduling and availability through MediaBox and email.
• Ensure timely and accurate submission of reports following each consultation.

Compensation Structure

This opportunity offers compensation on a per-assignment basis. Candidates should propose their rate for reviewing and submitting a report for a one-bedroom home.

Average base rates within this region generally range from $75–$90 USD for a one-bedroom property.

An additional $5 USD per bedroom will be added for each bedroom beyond the first, up to a maximum of eight bedrooms. Properties with more than eight bedrooms will be compensated at the eight-bedroom rate.

Base Compensation Examples

• 1-bedroom home: Your proposed base rate
• 2-bedroom home: Your proposed base rate + $5
• 3-bedroom home: Your proposed base rate + $10
• 4-bedroom home: Your proposed base rate + $15
• 5-bedroom home: Your proposed base rate + $20
• 6-bedroom home: Your proposed base rate + $25
• 7-bedroom home: Your proposed base rate + $30
• 8+ bedroom home: Your proposed base rate + $35

Travel Compensation

In addition to the consultation fee, consultants will receive travel compensation for each day they conduct an assessment. The amount will be determined based on the consultant’s distance from the assessment location.

Additional information regarding travel compensation, eligibility requirements, and related procedures will be shared with candidates before offers are extended.

Qualifications

Who You Are

• Relevant experience: A background in hospitality, customer service, interior design, real estate, or a related field is preferred but not required.
• Flexible schedule: You can accommodate consultation appointments based on operational needs.
• Reliable transportation: You are willing and able to travel to assigned locations.
• Required equipment: You own a phone or tablet that can be used to complete reports and upload photos.
• Excellent communication: You have strong interpersonal and communication skills.
• Attention to detail: You are thorough, accurate, and observant when evaluating properties.
• English proficiency: You are proficient in written and spoken English.
• Technical proficiency: You are comfortable using digital tools and can complete reports with a stable internet connection.
• Location: You are located within a one-hour driving distance of the job posting location for which you are applying.