Strong Communicators Needed for Airbnb Luxe Home Consultant Project - Minneapolis, US

Lifted, an Upwork Company™; Minneapolis (MN); Sur place; USD 103 000 - 124 000; Plein temps

Résumé du poste

Lifted, an Upwork Company, is seeking Home Consultants to support Airbnb Luxe properties in the Minneapolis area. You will conduct in-person onsite consultations, document property conditions, and capture high-quality photos using provided templates.

You will prepare structured assessment reports, maintain professional communication with Hosts, and coordinate scheduling. Candidates should be detail-oriented, fluent in English, tech-savvy for report submissions, and willing to travel within the

Qualifications

• Strong communication and customer service skills.
• Excellent written English in reports and emails.
• Detail-oriented with meticulous note-taking.
• Comfortable using mobile devices for reporting.

Responsabilités

• Conduct in-person onsite home consultations and property evaluations.
• Capture high-quality photos and document property conditions.
• Prepare structured assessment reports using provided guidelines.
• Maintain professional communication with Hosts and coordinate scheduling.
• Submit reports promptly after each consultation.

Connaissances

Customer service

Attention to detail

Written English

Communication

Description du poste

Strong Communicators Needed for Airbnb Luxe Home Consultant Project - Minneapolis, US

• Contract

Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering.

As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size.

*Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market needs.

What you'll do:

Conduct in-person onsite home consultations and property evaluations

Capture high-quality photos and document property conditions

Complete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templates

Maintain professional and responsive communication and interactions with Hosts

Coordinate scheduling and availability through MediaBox and email communication

Ensure timely and accurate submission of reports following each consultation

Who you are:

Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields

You have reliable transportation and a willingness to travel to assigned locations

You own a phone or tablet that can be used to complete reports and upload photos

Strong attention to details

Proficient in written and spoken English

Tech-comfortable and able to complete reports via a stable internet connection

You are located within 1 hour driving distance from the job post location you are applying for

Compensation Structure

This opportunity offers compensation on a per-assignment basis. Candidates should propose their rate for reviewing and submitting a report for a 1-bedroom home. Average base rates within this region generally fall between $75-$90 for a 1-bedroom property. An additional $5 USD will be added for each additional bedroom, up to 8 bedrooms total.

Base Compensation Example:

• 1 bedroom = your proposed base rate
• 2 bedrooms = base rate + $5
• 3 bedrooms = base rate + $10
• Etc. up to 8 bedrooms (all house sizes above 8 bedrooms will receive the 8 bedroom rate)

Travel Compensation

In addition to the consultation fee, consultants will also receive compensation for travel for each day they conduct an assessment at a rate based on the consultant's distance to the assessment location. Additional information about the travel compensation and related requirements and procedures will be shared with candidates before offers are extended.