Strong Communicators Needed for Airbnb Luxe Home Consultant Project - Indianapolis, US

Lifted, an Upwork Company™; Indianapolis (IN); On-site; USD 75 - 90; Full time

Job summary

SmartRecruiters, Inc. is recruiting for an Airbnb Luxe Home Consultant in Indianapolis, IN. This contract role involves in-person home assessments, property condition documentation, and detailed reports for luxury hospitality reviews.

Ideal candidates have hospitality or customer service experience, strong English communication, and reliable transportation for travel to assigned properties. Reporting is done via provided templates and a stable internet connection.

Qualifications

• Hospitality background or customer-service experience preferred.
• Proficient in written and spoken English.
• Willing to travel to assigned locations and have reliable transportation.
• Ability to produce clear, structured reports based on guidelines.

Responsibilities

• Conduct in-person onsite home consultations and property evaluations.
• Capture high-quality photos and document property conditions.
• Complete structured assessment reports using provided guidelines.
• Maintain professional communication with Hosts.
• Coordinate scheduling and submission of reports.

Skills

Hospitality background

Customer service

English proficiency

Transportation available

Reporting

Job description

Strong Communicators Needed for Airbnb Luxe Home Consultant Project - Indianapolis, US

Contract

Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering.

As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size.

*Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market needs.

What you'll do:

Conduct in-person onsite home consultations and property evaluations

Capture high-quality photos and document property conditions

Complete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templates

Maintain professional and responsive communication and interactions with Hosts

Coordinate scheduling and availability through MediaBox and email communication

Ensure timely and accurate submission of reports following each consultation

Who you are:

Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields

You have reliable transportation and a willingness to travel to assigned locations

You own a phone or tablet that can be used to complete reports and upload photos

Strong attention to details

Proficient in written and spoken English

Tech-comfortable and able to complete reports via a stable internet connection

You are located within 1 hour driving distance from the job post location you are applying for

Compensation Structure This opportunity offers compensation on a per-assignment basis. Candidates should propose their rate for reviewing and submitting a report for a 1-bedroom home. Average base rates within this region generally fall between $75-$90 for a 1-bedroom property. An additional $5 USD will be added for each additional bedroom, up to 8 bedrooms total. Base Compensation Example: 1 bedroom = your proposed base rate 2 bedrooms = base rate + $5 3 bedrooms = base rate + $10 Etc. up to 8 bedrooms (all house sizes above 8 bedrooms will receive the 8 bedroom rate)

Travel Compensation In addition to the consultation fee, consultants will also receive compensation for travel for each day they conduct an assessment at a rate based on the consultant's distance to the assessment location. Additional information about the travel compensation and related requirements and procedures will be shared with candidates before offers are extended.