Streets Crew Leader

City of Glenwood Springs; Glenwood Springs (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

The City of Glenwood Springs is seeking a Streets Crew Leader to supervise field crews, manage daily street maintenance and support snow and ice operations. The role requires coordinating safety, training and performance, while ensuring high-quality service delivery to the public.

The candidate should be experienced in equipment operation, crew leadership, and have strong communication and problem-solving skills to work with the Streets Superintendent and Human Resources.

Qualifications

• High School Diploma or equivalent required.
• CDL Class B may be required within one year of employment.
• Experience in streets maintenance and supervisory roles preferred.

Responsibilities

• Oversees daily maintenance on vehicles and equipment with fleet maintenance.
• Schedules and supervises staff, monitors time entries and leave requests.
• Assists in hiring decisions and performance evaluations.
• Coordinates safety meetings and trainings; acts as safety officer for the crew.
• Coordinates with public, vendors and other departments to ensure quality service.

Skills

Lead crew members

Safety procedures

Equipment operation

Customer service

Communication skills

Problem solving

Education

High School Diploma or equivalent

CDL Class B

MS Office

Tools

MS Office

Vue Works training

Job description

Job Opportunities

Thank you for your interest in employment with the City of Glenwood Springs! The City’s employment opportunities are listed below. The City of Glenwood Springs is an equal opportunity employer.

Coordinates, directs and works with one or more crews in daily operations of all jobs related to the streets department. This position works both independently and within a crew to provide operation support, dealing with more of the field operations and equipment support as well and supporting the functions of streets management and snow & ice, and will work closely in support of the Streets Superintendent. Street Crew Leaders will share the roles and back each other up during vacation relief. May act as Streets Superintendent when needed.

Essential Functions:

• Responsible for conducting project evaluations and/or assessments, as well as project design and project management.
• Provides technical and operational guidance and direction to crew members.
• Oversees and coordinates daily maintenance on existing vehicles and equipment with fleet maintenance.
• Oversees and monitors work schedules, time entries and approvals, and leave requests.
• Monitors and ensures completion of daily assignments, special projects, and emergency response efforts.
• Plans, organizes, and completes work projects with appropriate safety protocols and efficiency.
• Evaluates the effectiveness of existing work methodologies and equipment utilization on an ongoing basis.
• Works with the crew to establish standard operating procedures and identify opportunities to increase efficiency by combining new and existing processes.
• Resolves concerns from members of the public and issues within a timely manner and adjusts daily activities to ensure quality service delivery.
• Participates in hiring decisions, monitoring, and documenting staff work performance, and assists in the resolution of employee disciplinary problems in collaboration with the Streets Superintendent and Human Resources.
• Schedules annual performance review and evaluation meetings, documents any performance issues or considerations for merit increases, including certifications.
• Coaches crew members and provides ongoing feedback, regularly, outside of the annual performance review.
• Provides timely information on performance reviews, staffing, and escalates issues as needed to the supervisor.
• Conducts the monthly safety meeting and training sessions; serves as the crew’s safety officer and performs random job site visits.
• Participates in assessing crew training needs and helps develop the appropriate training courses.
• Evaluates and ensures the readiness of the Streets Maintenance Section to respond to emergencies and weather events or unforeseen infrastructure failures.
• Ensures that equipment and facilities are well maintained and secured with preventive maintenance plans.
• Participates in an on-call, 24/7 schedule to respond to after-hour emergencies and is available by phone at any time of day or night.
• Responsible for ordering and giving crew materials used for various jobs; maintains an inventory to ensure adequate supply of materials and equipment.
• Provides outstanding customer service and coordinate with the public, vendors, or other internal/external departments to aid and inform regarding the Streets division.
• Participates in the streets department snow removal efforts in accordance with the Streets Snow and Ice Manual.

Other Duties:

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Core Competencies:

• Demonstrates knowledge of City and Department procedures, policies and guidelines.
• Lead crew members to provide excellent customer service and deliver high-quality results on Streets projects and maintenance.
• Listen to feedback where appropriate and makes effective and informed decisions for the crew.
• Establishes and maintains cooperative working relationships with other City employees and contractors.
• Experience in prevention of safety issues and concerns relating to municipal maintenance and construction activities.
• Ability to organize tasks and to prioritize work for self and subordinates.
• Ability to operate and troubleshoot equipment and tools. Examples include Plow and sanding trucks, hydraulic and gasoline-powered tools, all electric hand tools, light and heavy equipment, compressors, weed eater, chain saw, painting equipment, etc.
• Ability to perform effectively as a crew member and to promote a positive environment and maintain appropriate relationships with other employees and the public.
• Ability to adapt to changing circumstances and modify behaviors and attitudes to fit the situation in order to obtain desired outcomes.
• Possesses excellent verbal, listening, and interpersonal communication skills.
• Must be able to understand and follow written and oral instructions, can prepare and present oral and written material regarding work activities, and maintain routine records.
• Must complete City Americans with Disabilities Act training modules 1 and 2 within first (30) days of employment.

Residency Requirements:

Must live within 50 miles of the intersection of Grand Avenue and 8th Street. Total travel time cannot exceed 60 minutes at posted driving speeds. All employees who live within 30 miles of Grand Avenue and 8th Street may drive a Public Works vehicle to their home when on call or stand by.

Education, Training & Certifications:

• High School Diploma or equivalent.
• Valid Colorado driver’s license and satisfactory motor vehicle record.
• Five years’ experience in streets maintenance, heavy equipment operation (snowplow, loader, backhoe, etc.), construction or related field of which two (2) years included lead or supervisory work experience; or an equivalent combination of education, skills and experience.
• One or more years’ experience with MS Office Applications.
• Flagger certification.
• Vue Works training.
• APWA Winter Operator certificate.
• LTAP Road Safety Champion.
• LTAP Supervisory Skills Development Program certificate.
• Ability to obtain a ATSSA Traffic Control Supervisor certificate within one year of employment.
• Two years’ experience working with contractors and the public.
• Class B CDL

Necessary Physical Requirements:

Lifting: 50 pounds frequently 100 pounds occasionally

Carrying: 50 pounds frequently 100 pounds occasionally

Pushing/Pulling:50 pounds frequently 100 pounds occasionally

Driving: frequently

Balance/Stoop/Bend: frequently

Twist/Squat/Crouch: frequently

Kneeling/Crawling: occasionally

Climbing Stairs: frequently

Standing/Walking: frequently

Climbing Ladders: frequently

Reaching above/below/at shoulderlevel: frequently

Shoveling: frequently

Equipment Operated Within Streets and Alleys:

Sweeper Grader Flush Truck Track Hoe Welding Equipment