Street Outreach Peer Advocate — Housing & Harm Reduction

L.A. Family Housing Corporation; Los Angeles (CA); In loco; USD 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

403B Retirement Plan

Paid Holidays

Paid Sick Leave

Vacation

Descrizione del lavoro

LA Family Housing Corporation is seeking a Peer Advocate to provide street-based outreach for single adults experiencing homelessness. You will engage clients, coordinate referrals, and connect them with housing and health services, drawing on your own lived experience to guide supportive interactions.

The role emphasizes harm reduction, Housing First principles, and collaboration with a multidisciplinary team to reduce street homelessness and strengthen participant wellbeing.

Competenze

• Lived experience with homelessness required
• Able to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness
• Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs
• Basic knowledge of issues facing homeless single adults (e.g. chronic health, substance abuse, mental health, domestic abuse, resources for undocumented persons)
• Peer Partner/Peer Advocate/Peer Mentor Training recommended but not required
• Ability to be flexible and work in an environment subject to ongoing change
• Good customer service skills
• Good conflict resolution skills
• Ability to maintain a professional demeanor and boundaries with peers and staff
• Ability to communicate clearly, both written and orally
• Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software
• Ability to work within a team environment and collaborate with team members
• Bilingual (English/Spanish) preferred

Mansioni

• Provides mobile, street-based outreach services to people experiencing homelessness living on the streets and/or in encampments
• Motivates homeless individuals to engage in outreach services and associated community referrals that promote well-being by building rapport & providing emotional support to participants
• Acts as a bridge between program participants and staff when communication appears to be a barrier
• Provides feedback to staff on how to better serve participants based on Peer Advocate’s lived experience with homelessness
• Utilizes a Harm Reduction and Housing First approach
• Works within the goals of CES to reduce street homelessness by linking program participants to mental health, health, housing services, and other supportive services for which they are eligible; facilitate a “warm hand-off” in service linkage
• Maintains thorough and accurate records in both written form and through assigned electronic database
• Maintains and keeps appropriate and ethical boundaries with participants and staff
• Ability to share life experiences (and successes) with history of homelessness, incarceration, substance abuse, mental health, and/or other risky behaviors when appropriate to promote well-being for the participant
• Attends various, regular staff, agency and community meetings as designated by supervisor
• Additional tasks, projects and responsibilities as assigned by supervisor

Conoscenze

Lived experience with homelessness

Empathy

Bilingual English/Spanish

Communication

Teamwork

Microsoft Office

Strumenti

Microsoft Word

Excel

PowerPoint

Zoom

Descrizione del lavoro

LA Family Housing Corporation is seeking a Peer Advocate to provide street-based outreach for single adults experiencing homelessness. You will engage clients, coordinate referrals, and connect them with housing and health services, drawing on your own lived experience to guide supportive interactions.

The role emphasizes harm reduction, Housing First principles, and collaboration with a multidisciplinary team to reduce street homelessness and strengthen participant wellbeing.