Strategy & Operations Lead - AI-Driven Legal Fulfillment

Menlo Ventures; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Menlo Ventures is looking for a Senior Operations role at Manifest, an AI-native company transforming legal services. This position involves building operating systems, defining metrics, and identifying risks to ensure quality and speed in legal production.

Ideal candidates have 5-7 years of experience in strategy and operations, strong analytical skills, and the ability to drive cross-functional initiatives. If you thrive in ambiguous environments and want to own significant problems end-to-end, this role is for you.

Qualifications

• 5-7 years in strategy and operations, consulting, or high-growth technology-enabled services.
• Strong analytical skills with ability to synthesize fragmented quantitative and qualitative data.
• Structured problem-solver who can frame senior-level strategy and execute hands-on.

Responsibilities

• Define metrics and operating systems for legal production and service quality.
• Build dashboards and early-warning tools that surface risks before client escalations.
• Develop scalable QA processes, including AI-assisted quality checks.

Skills

Analytical skills

Problem solving

Dashboard building

Cross-functional collaboration

Job description

Menlo Ventures is looking for a Senior Operations role at Manifest, an AI-native company transforming legal services. This position involves building operating systems, defining metrics, and identifying risks to ensure quality and speed in legal production.

Ideal candidates have 5-7 years of experience in strategy and operations, strong analytical skills, and the ability to drive cross-functional initiatives. If you thrive in ambiguous environments and want to own significant problems end-to-end, this role is for you.