Strategy & Operations, Associate

Guardian Service; Raleigh (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Flexible PTO

Cell phone reimbursement

Relax & Recharge bonus

Learning stipend

Charity match

Job summary

Guardian Service in Raleigh, NC, is seeking a Strategy & Operations Associate to identify and scale growth opportunities. You will work with senior leadership to frame questions, conduct analyses, and translate findings into actionable strategies that drive measurable impact.

You'll gain expertise in digital growth levers, customer acquisition channels, and operational scaling while partnering with leaders who’ve built and scaled teams at Fortune 500 companies.

Qualifications

• 1–3 years in consulting, banking, strategy or growth roles.
• Strong analytical and problem-solving skills; structure complex problems.
• Comfortable in a fast-paced, entrepreneurial environment.
• Strong communicator who can influence senior executives with data-driven insights.
• AI super-user; comfortable testing new LLMs and AI tools to drive efficiency.
• Self-starter with curiosity, drive and bias toward action.
• Aligned with core values: Serve Others, Excellence, Results, Growth, Energize & Engage.
• Experience with digital marketing is a plus but not required.

Responsibilities

• Evaluate, test, and launch new customer acquisition strategies across digital and mail channels.
• Collaborate with senior leaders to prioritize and execute new channel expansion opportunities.
• Assist optimization of marketing strategies through research and data analysis.
• Monitor performance and connect campaign results to P&L impact.
• Frame ambiguous problems, conduct research, and propose actionable solutions.
• Support UX and creative improvements with the team.
• Communicate findings via memos and presentations for executive decisions.
• Apply AI tools to enhance efficiency and testing speed.

Skills

Analytical thinking

Problem solving

Executive communication

AI & LLMs familiarity

Self-starter

Curiosity & action bias

Growth mindset

Time management in fast-paced env

Education

Bachelor’s degree

Job description

Department

Marketing

Location

Raleigh, NC

Strategy & Operations Associate

Guardian Service is an independent insurance agency built for the modern homeowner, combining trusted local zero-commission agents with the power of data and digital tools to make home and auto coverage simple, personal, and fair. We compare your risk across 50+ top-rated carriers and automatically reshop your policy year-after-year, so you never have to re-shop your insurance again.

About the Role

Guardian Service is seeking a Strategy & Operations Associate to identify, evaluate, and scale new growth opportunities. This role is ideal for someone with experience in management consulting, investment banking, or corporate strategy/growth roles in a startup—where structured problem-solving, analytical rigor, and intellectual curiosity are key.

You’ll work directly with senior leadership to frame ambiguous questions, conduct analyses, and translate insights into actionable strategies that drive measurable impact. Over time, you’ll develop expertise in digital growth levers, customer acquisition channels, and operational scaling.

Your Day-to-Day

• Evaluate, test, and launch new customer acquisition strategies and tactics across digital and mail channels
• Work directly with senior leaders and partners to prioritize and execute new channel expansion opportunities
• Support continuous optimization of marketing strategies through research and data analysis, making proactive recommendations to improve profitability and growth
• Monitor performance and financial metrics, connecting the dots between campaign execution and P&L impact
• Frame ambiguous problems into clear hypotheses, conduct research / analyses, and recommend actionable solutions
• Partner with the team to hypothesize, test, and launch UX and creative improvements
• Distill complex findings into concise memos, presentations, and discussions that drive executive decision-making
• Seek opportunities to apply AI tools and approaches to enhance efficiency, deepen insights, and accelerate testing and execution.
• Serve as a trusted business partner to senior leadership, clearly communicating financial metrics, risks, and opportunities.

About You

• Bachelor’s degree with strong academic and professional performance.
• 1-3 years of experience in consulting, banking, strategy, or related growth-focused roles.
• Exceptional analytical and problem-solving skills; able to structure complex problems.
• Comfortable working in a fast-paced, entrepreneurial environment.
• Strong communicator who can influence senior executives with data-driven insights.
• AI super-user and comfortable testing new LLMs and AI tools to create efficiencies and unlock opportunities.
• Self-starter with curiosity, drive, and a bias toward action.
• Alignment with our core values: Serve Others, Expect Excellence, Reach for Results, Value Growth, Energize & Engage.
• Experience with digital marketing is a plus, but not required.

Why You Should Join Us

• Results: Guardian Service is scaling rapidly, doubling booked premium month-over-month.
• Opportunity: Personal lines insurance is a massive market ripe for transformation, and we’re investing $100M+ over the next three years to build Guardian Service into a leader.
• Ownership & Impact: You’ll own initiatives that directly affect company performance, with leadership fully aligned around growth.
• Exposure & Learning: Work alongside leaders who have built and scaled businesses, led large teams, and driven results at Fortune 500 companies.
• Career Growth: No cap on advancement or the ability to own high-impact projects.
• Stability: Privately owned, debt-free, and financially strong.
• Culture: High standards, but also a team that values fun and camaraderie.

The Package

We offer a competitive base salary based on experience. As a full-time team member at Guardian Service, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, flexible PTO, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.