Strategy Communication Consultant

MassMutual; Springfield (MA); On-site; USD 116,000 - 152,000; Full time

Job summary

MassMutual is seeking a Strategic Communication Consultant to support HR, Law, Compliance and more, helping shape how employees experience pivotal moments in their careers by turning complex ideas into clear, compelling messages.

You will partner with leaders across Human Resources and corporate functions to develop and execute communication strategies that drive understanding, trust, and engagement while balancing multiple priorities in a fast-paced environment.

Qualifications

• 8+ years of communications experience including strategy, project management and content creation with the ability translate complex information into clear compelling messages
• 3+ years’ experience developing and executing employee communications that drive engagement, understanding, and alignment with business priorities

Responsibilities

• Inform, engage, connect and inspire MassMutual employees through clear, straightforward communications that enhance the overall employee experience.
• Develop employee-centered communication strategies, and make connections across various initiatives to our broader strategy.
• Lead or support communications related to the employee experience, such as compensation, performance management, talent development, benefits, company policies, and more.
• Develop compelling content across a variety of channels, including presentations, intranet articles, email, video, digital displays, and more.
• Manage multiple projects simultaneously, balancing priorities while ensuring high-quality execution and delivery.

Skills

Strategic communications

Writing & storytelling

Project management

Employee communications

Stakeholder management

Executive communication

AI tools (Copilot)

Education

Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or related field

Tools

Microsoft Copilot

Job description

The Opportunity

Are you a strategic communicator who loves turning complex ideas into clear, compelling stories? As a Strategic Communication Consultant supporting HR, Law, Compliance and more, you’ll help shape how employees experience some of the most important moments in their careers at MassMutual.

In this role, you'll partner with leaders across Human Resources, Law and our corporate functions to develop and execute communication strategies that drive employee understanding, build trust, and foster engagement. Whether you're working on compensation, performance management, talent development, benefits, company policies or enterprise initiatives, you'll turn complex information into clear, meaningful communications.

This role blends strategic thinking, storytelling, and project management. You'll serve as a trusted advisor to business partners, shaping messaging, anticipating employee questions, and identifying connections across the organization. The ideal candidate is someone with strong judgment, exceptional writing and planning skills, and the ability to move easily between strategy and execution. Someone who is naturally curious, collaborative, and comfortable managing multiple priorities in a fast-moving environment.

Alongside a team of talented colleagues, you'll have the opportunity to influence some of our most important employee experiences while continuing to grow your own skills and career. And you'll be part of a company that's helping people secure their future and protect the ones they love – which starts with our employees.

The Team

The HR & Enterprise Communications team helps employees navigate some of the most important moments in their careers at MassMutual. Working closely with leaders and subject matter experts, we translate complex topics into communications that re clear and actionable. With everything we do, we strive to help employees understand what matters to them, connect their work to the company's direction, and build trust through timely, transparent communication.

The Impact

• Inform, engage, connect and inspire MassMutual employees through clear, straightforward communications that enhance the overall employee experience.
• Serve as a trusted communications advisor to leaders across our corporate functions, developing employee-centered communication strategies, and making connections across various initiatives to our broader strategy.
• Lead or support communications related to the employee experience, such as compensation, performance management, talent development, benefits, company policies, and more.
• Develop compelling content across a variety of channels, including presentations, intranet articles, email, video, digital displays, and more.
• Manage multiple projects simultaneously, balancing priorities while ensuring high-quality execution and delivery.

Minimum Qualifications

• Bachelor's degree or higher in Communications, Journalism, Public Relations, Marketing, or a related field.
• 8+ years of communications experience - including communication strategy, project management and content creation with the ability translate complex information into clear compelling messages
• 3+ years’ experience developing and executing employee communications that drive engagement, understanding, and alignment with business priorities.

Ideal Qualifications

• Passion for employee communications and creating engaging, meaningful employee experiences.
• Demonstrated success advising senior leaders and influencing stakeholders while building strong collaborative relationships across all levels of an organization.
• Experience managing multiple projects, competing priorities, and deadlines in a fast-paced environment.
• Proven success leading executive-level all-employee meetings, company-wide communication events, and large-scale communication initiatives.
• Strong visual storytelling capabilities, including the effective use of graphics, photography, video, presentations, and other multimedia formats to enhance communication impact.
• Experience using artificial intelligence tools, including Microsoft Copilot, to improve communication planning, content development, and execution.
• Knowledge of communication measurement, employee engagement, and change communication practices, with a commitment to continuously improving communication effectiveness through innovation and best practices.
• Ability to partner effectively with leaders, subject matter experts, designers, publishers, and other stakeholders to manage the end-to-end development and delivery of employee communications.

What You Can Expect at MassMutual

• MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes.
• A collaborative environment where perspectives are welcomed.
• Access to learning, development, and internal networks that support continuous growth and skill-building over time.
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization.
• A culture grounded in integrity, responsibility, and stewardship, supported by a company with a strong legacy and a future-focused mindset.

Salary Range:

$115,900-$152,100

At MassMutual, we focus on ensuring fair equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.