Strategic Treasury Implementation Lead – Client-Facing

Bank of America; Virginia; On-site; USD 34,000 - 54,000; Full time

Job summary

Bank of America in Richmond, VA seeks a Treasury Implementation Associate to serve as the first point of contact for treasury, cash management, card, merchant and depository product requests via email and phone. You will manage end-to-end processing for moderately complex implementations and coordinate with Sales, Product, Compliance and Operations.

Requirements include a minimum of 2 years in a client-facing role in financial services, excellent communication, and the ability to work under

Qualifications

• Minimum of 2 years in a client-facing role.
• Presentable, confident and client-focused.
• Excellent communications skills and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised.

Responsibilities

• Implements standard and common Treasury product packages for clients.
• Monitors progress of implementation and end to end resolution as applicable.
• Responds to implementation requests received by email and phone, and questions from internal partners or clients.

Skills

Attention to Detail

Customer Focus

Oral Communication

Account Management

Adaptability

Analytical Thinking

Critical Thinking

Active Listening

Collaboration

Problem Solving

Stakeholder Management

Written Communication

Education

College Degree

Job description

Bank of America in Richmond, VA seeks a Treasury Implementation Associate to serve as the first point of contact for treasury, cash management, card, merchant and depository product requests via email and phone. You will manage end-to-end processing for moderately complex implementations and coordinate with Sales, Product, Compliance and Operations.

Requirements include a minimum of 2 years in a client-facing role in financial services, excellent communication, and the ability to work under