Strategic Training & Development Lead | Multi-Unit Retail

Jump Start Stores; Kansas; On-site; USD 65,000 - 95,000; Full time

Job summary

Jump Start Stores is seeking a Training & Development Manager to design, implement, and oversee training programs. You will partner with Store Managers, District Managers, and Operations to ensure staff are trained, prepared, and empowered to deliver an exceptional guest experience across Kansas.

The role focuses on scalable programs, onboarding, safety, and leadership development, with in-person and virtual delivery and data-driven improvements.

Qualifications

• 3–5 years of training, store management, or operations leadership experience.
• Strong understanding of convenience-store operations (cash management, food programs, fuel operations, safety, customer service).
• Experience designing and delivering training programs for multiple levels of employees.
• Excellent communication, presentation, and facilitation skills.
• Strong planning, organization, and project-management skills.

Responsibilities

• Develop and maintain standardized training programs for all store-level roles.
• Update training materials, guides, and operational procedures as business needs change.
• Oversee onboarding for all new retail employees, ensuring a consistent 90-day training experience.
• Partner with HR and Operations to align onboarding with company culture and expectations.
• Deliver training on safety, food handling, cash management, fuel operations, and Kansas compliance requirements.
• Conduct store visits to verify training execution and operational consistency.
• Create training paths for Shift Leaders, Assistant Managers, and Store Managers.
• Facilitate leadership workshops and support internal promotions.
• Lead in-person and virtual training sessions across Kansas.
• Train Store Managers to serve as in-store trainers and mentors.
• Use data to identify skill gaps and recommend improvements.
• Track training completion and performance trends.

Skills

Training

Store management

Operations leadership

Communication

Planning

Project management

Education

Bachelor’s degree in business or Organizational Development

Tools

Paycom

Job description

Jump Start Stores is seeking a Training & Development Manager to design, implement, and oversee training programs. You will partner with Store Managers, District Managers, and Operations to ensure staff are trained, prepared, and empowered to deliver an exceptional guest experience across Kansas.

The role focuses on scalable programs, onboarding, safety, and leadership development, with in-person and virtual delivery and data-driven improvements.