Strategic Sourcing Travel Operations Senior Associate

RSM US LLP; Richmond (VA); On-site; USD 77,000 - 128,000; Full time

Job summary

RSM US LLP is seeking a Strategic Sourcing Travel Operations Senior Associate to support the global travel program through policy compliance, vendor management, and operational improvements. You will collaborate with travelers, the TMC, and internal stakeholders to deliver cost-effective travel experiences while adhering to firm policies.

The role emphasizes travel support, data reporting, and process optimization within a global professional services context.

Qualifications

• Bachelor's degree or equivalent experience.
• Basic knowledge of MS Office and Copilot.

Responsibilities

• Manage day-to-day travel program operations.
• Serve as primary traveler contact and guidance resource.
• Coordinate with TMC for bookings, tickets, and servicing.

Skills

Outlook

Word

Excel

PowerPoint

Copilot

Education

Bachelor's degree

Tools

Travel systems

Job description

Strategic Sourcing Travel Operations Senior Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP is actively searching to add a Travel Operations Senior Associate to our firm's Strategic Sourcing team! The Travel Operations Senior Associate is responsible for supporting the firm's global travel program through travel support, operational process improvement, reporting, policy compliance, and vendor management. This role serves as a key liaison between travelers, the firm's travel management company, and internal stakeholders to ensure a seamless and cost-effective travel experience while maintaining adherence to firm policies.

Responsibilities:

• Manage and support the firm's day-to-day travel program, ensuring seamless execution of travel policies, processes, and services as well as a positive traveler experience.
• Serve as the primary point of contact for travelers, arrangers, and key stakeholders, providing guidance and resolving inquiries in a timely manner.
• Partner closely with the Travel Management Company (TMC) to address booking, ticketing, and traveler servicing issues, driving efficient and effective resolutions.
• Support preferred supplier relationships (airline, hotel, ground transportation, meal, and other travel)
• Support guest travel for interview candidates, pre-employment hires, and expats
• Other duties as assigned

Required Qualifications:

• Bachelor's degree in related field or the equivalent through a combination of education or work experience.
• Basic knowledge of Outlook, Word, Excel, PowerPoint, and Copilot
• Can-do approach and problem-solver who can respond quickly, concisely, and expeditiously
• 3-5 years travel experience
• Experience negotiating contract terms and conditions, recognizing specific needs for travel provider contracts
• Proven cost-benefit experience and savings in travel negotiations
• Superior oral and written communication skills
• Ability to interact effectively with all levels of the organization and with vendors
• Exceptional listening skills

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $77,700 - $128,200

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP is actively searching to add a Travel Operations Senior Associate to our firm's Strategic Sourcing team! The Travel Operations Senior Associate is responsible for supporting the firm's global travel program through travel support, operational process improvement, reporting, policy compliance, and vendor management. This role serves as a key liaison between travelers, the firm's travel management company, and internal stakeholders to ensure a seamless and cost-effective travel experience while maintaining adherence to firm policies.

Responsibilities:

• Travel program operations
  • Manage and support the firm's day-to-day travel program, ensuring seamless execution of travel policies, processes, and services as well as a positive traveler experience.
  • Serve as the primary point of contact for travelers, arrangers, and key stakeholders, providing guidance and resolving inquiries in a timely manner.
  • Partner closely with the Travel Management Company (TMC) to address booking, ticketing, and traveler servicing issues, driving efficient and effective resolutions.
• Support preferred supplier relationships (airline, hotel, ground transportation, meal, and other travel)
• Support guest travel for interview candidates, pre-employment hires, and expats
• Other duties as assigned

Required Qualifications:

• Bachelor's degree in related field or the equivalent through a combination of education or work experience.
• Basic knowledge of Outlook, Word, Excel, PowerPoint, and Copilot
• Can-do approach and problem-solver who can respond quickly, concisely, and expeditiously
• 3-5 years travel experience
• Experience negotiating contract terms and conditions, recognizing specific needs for travel provider contracts
• Proven cost-benefit experience and savings in travel negotiations
• Superior oral and written communication skills
• Ability to interact effectively with all levels of the organization and with vendors
• Exceptional listening skills

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $77,700 - $128,200

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.