Strategic Sourcing Manager - Healthcare

JLL; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

JLL in Chicago seeks a Sourcing and Procurement Manager to lead a national healthcare client portfolio, including one direct report. The role sits on the account leadership team and drives initiatives, contracts, and procurement standards across the portfolio.

You will build strategic sourcing and SRM programs, manage supplier relationships, and align procurement activities with client needs and compliance. Strong leadership, analytics, and communication are essential.

Qualifications

• Degree in Purchasing & Supply Chain or equivalent, plus 3+ years in strategic sourcing (healthcare preferred).
• Professional certification (e.g., ISM, LEED) is a plus.

Responsibilities

• Maintain meetings with client stakeholders and account leadership; provide reporting and data to support planning.
• Develop strategic sourcing and supplier relationship management programs to manage risk and leverage spend.
• Build and manage staff to meet deliverables; recruit, develop and lead teams per JLL principles; address performance issues.

Skills

Vendor relationship management

Strategic sourcing

Contract negotiation

Leadership / team development

Data analytics

Education

Purchasing & Supply Chain degree

MBA preferred

ISM/LEED certification

Tools

MS Office

Job description

Summary

Responsible for managing our Sourcing and Procurement team (1 direct report) for a national healthcare client portfolio. The candidate routinely is a member of the account leadership team. The manager will execute initiatives, manage supplier relationships as it relates to sourcing, administrative and operational activities and issues. Ensure contracting and procurement standards are maintained throughout the portfolio.

RESPONSIBILITIES

• Maintain a meeting cadence with key client stakeholders and account leadership. Primary goal of meetings is to build a trusted relationship by providing critical thinking, support superior relationship management, provide reporting and data to support strategic planning.
• Develop both strategic sourcing and supplier relationship management programs to manage client and account risk, leverage controllable spend, standardize products/services, and modify and rationalize supplier base to meet spend leverage goals.
• Build and manage staff to meet account deliverables. Recruit, develop and lead team based on JLL principles for leading high performing teams. Ensure high performing talent is developed and receives exposure to the extent to support growth. Poor performing talent is provided opportunity to improve. Manage appropriately if poor performance continues.

Ensure SCMP staff perform key SCMP functions as follows but not limited to:

• Develop sourcing strategies and manage analytics to facilitate planning and sourcing.
• Standardize supplier agreements; ensure agreements comply with client flow downs. Comply with JLL standard templates if not client specified.
• Serve as primary communication liaison with client procurement team.
• Integrate systems and documents employed across service lines; utilize single methodology and repository to strengthen risk management and to drive compliance.
• Engage active diversity and sustainable sourcing programs across the service lines. Develop a Plan to ensure consistent application of sourcing and bidding processes throughout service lines; randomly inspect programs to validate compliance. Track, measure and report results.
• Engage service line leadership to develop and execute a vision for a sourcing platform that meets the needs of the business and its client expectations.
• Maintain strong and favorable supplier relationships to support high supplier performance and favorable negotiation environments.
• Document disparate processes and approaches used today; recommend solutions to drive consistency and risk mitigation.
• Assess and build detailed sourcing strategies that identify objectives, category-spend assessments, and milestone timelines.
• Execute sourcing plan.
• Communicate and coordinate national and regional sourcing initiatives with senior managers and project/account personnel.
• Develop and host supply chain content related training seminars twice a year; focus on key contract details, key compliance challenges, bidding protocols, effective organizational support structures and protocols.
• Drive field compliance to sourcing and contracting policies and procedures as listed in the Atlas sourcing P&P manual. Identify non-compliance as evidenced and lead resolution in concert with internal audit.
• Coordinate with the Director of Supply Chain Management, Legal and Risk Management groups, Property and Project Management groups to maintain consistency in form, nature, scope, and execution of contracts within guidelines and appropriate business practices
• Conduct Preferred Supplier performance review meetings, as required, and manage supplier scorecards, contract compliance and service obligations.

QUALIFICATIONS

• Ideal candidate has degree in Purchasing & Supply Chain Mgt and/or 3+ years strategic sourcing experience, MBA preferred.
• Professional certification preferred (i.e. ISM, LEED)
• Excellent Inter-personal skills, Organization skills, Strong Analytical Ability, Proven ability to lead teams in decentralized environment.
• IFM/Facilities sourcing experience (healthcare preferred)
• Excellent communication skills – oral and written.
• Hands-on role requiring willingness and ability to be both the strategist and tactician.
• Expertise in sourcing with demonstrated ability to manage change.
• Success implementing multiple procurement strategies.
• Proven ability to deliver results in challenging environments.
• Excellent PC skills, proficient in MS applications.