Strategic Sales & Fundraising Coordinator

Kaizen Lab Inc.; Baltimore (MD); On-site; USD 66,125,000 - 82,656,000; Full time

Benefits offered by this job

Paid time off

Sick and Safe Leave

2 paid holidays

Medical, dental, vision insurance

401(k) with employer match

Job summary

The Fundraising & Sales Coordinator at the Zoo provides essential administrative and operational support for corporate sales, rentals, and development activities. The role moves prospective clients through the sales process, maintains a robust sales pipeline, coordinates tours and site walkthroughs, and supports donor stewardship and sponsorship fulfillment.

It is an hourly, full-time position with a flexible schedule including weekends, with a strong emphasis on client service, data accuracy,

Qualifications

• Bachelor’s degree preferred; equivalent education and experience considered.
• Minimum two years in sales support, customer service, hospitality, rentals, fundraising, events, or related field preferred.
• Experience with contracts, CRM, fundraising software, ticketing, or donor databases is preferred.

Responsibilities

• Provide administrative, operational, and client service support for corporate sales, rentals, sponsorships, and development initiatives.
• Manage outreach, proposals, contracts, and post-event follow-up throughout the sales cycle.
• Coordinate site tours, proposals, estimates, contracts, and client-facing materials.
• Maintain CRM data accuracy, records, and reporting related to sales, rentals, and development activities.
• Support donor and sponsor communications, acknowledgments, and stewardship materials.

Skills

Customer service

Sales support

CRM data entry

Vendor coordination

Event coordination

Education

Bachelor’s degree preferred

Tools

Altru

CRM software

Job description

The Fundraising & Sales Coordinator at the Zoo provides essential administrative and operational support for corporate sales, rentals, and development activities. The role moves prospective clients through the sales process, maintains a robust sales pipeline, coordinates tours and site walkthroughs, and supports donor stewardship and sponsorship fulfillment.

It is an hourly, full-time position with a flexible schedule including weekends, with a strong emphasis on client service, data accuracy,