Strategic Sales Director, Agentforce Operations

salesforce.com, inc.; Oregon (WI); On-site; USD 180,000 - 280,000; Full time

Job summary

Salesforce, inc. is seeking a Strategic Sales Director for Agentforce Operations to lead enterprise‑level revenue growth through AI transformation deals.

You will own high‑value cycles, align agent solutions with customer outcomes, and drive pipeline across designated verticals. You will report to Agentforce Operations leadership, driving cross‑functional collaboration with solution engineers, AI specialists, marketing, and customer success.

Qualifications

• 8+ years of quota‑carrying enterprise software or technology sales experience in SaaS/AI/automation
• Deep industry expertise in at least one of: Automotive, Healthcare, Financial Services, Energy, Consumer Goods, or Technology
• Excellent presentation skills for C‑suite audiences
• Experience selling with Account Executives across the Salesforce ecosystem to generate new logos and expand footprint
• Proven solution‑selling, value‑based selling, and demonstrated ROI for AI/automation across multiple stakeholders
• Knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms like Salesforce Data Cloud and MuleSoft
• Bachelor’s degree preferred

Responsibilities

• Prospect and generate pipeline to achieve revenue targets for Agentforce Operations.
• Navigate medium to long sales cycles for high‑value AI transformation deals.
• Ensure customer satisfaction and successful deployment for early adopters and expansion customers.
• Develop relationships with customers and internal stakeholders to create win‑win AI adoption opportunities.
• Communicate the value of Agentforce Operations to business leaders and C‑suite audiences.
• Drive revenue growth by closing new business and expanding existing accounts within the vertical.
• Develop and execute targeted sales campaigns focused on operational transformation and AI automation.
• Generate and qualify leads, manage pipeline, and support core Account Executives in closing strategic enterprise deals.
• Engage stakeholders across Operations, IT, Customer Experience, and C‑suite leadership to tailor AI solutions.
• Maintain accurate sales forecasting and CRM updates.
• Collaborate with solution engineers, AI specialists, marketing, and customer success teams for seamless end‑to‑end client experience.

Skills

Quota carrying sales

Enterprise SaaS sales

AI/Automation

Education

Bachelor's degree

Tools

Salesforce Data Cloud

MuleSoft

Job description

Strategic Sales Director, Agentforce Operations

Salesforce, the world’s leading AI‑powered CRM, is expanding its Agentforce Operations division. In this key senior sales leadership role you will drive revenue growth by selling cutting‑edge products that automate complex operational workflows and deliver trusted, human‑like reasoning at scale.

As a strategic sales leader you will formulate and execute a scalable sales strategy within a designated vertical, penetrating our existing Salesforce customer base and attracting new customers. You will help organizations radically scale operational capacity, reduce manual bottlenecks, and maximize ROI through autonomous agents that connect data, actions, and humans across the enterprise.

Core Responsibilities

• Prospect and generate pipeline, achieving revenue targets for Agentforce Operations product suite.
• Navigate medium to long sales cycles for high‑value AI transformation deals.
• Ensure customer satisfaction and successful deployment for early adopters and expansion customers.
• Develop strong relationships with customers and internal stakeholders to create win‑win AI adoption opportunities.
• Communicate the value of Agentforce Operations to business leaders and C‑suite audiences.
• Drive revenue growth by closing new business and expanding existing accounts within the vertical.
• Develop and execute targeted sales campaigns focused on operational transformation, digital labor strategies, and AI automation.
• Generate and qualify leads, manage pipeline, and support core Account Executives in closing strategic enterprise deals.
• Engage stakeholders across Operations, IT, Customer Experience, and C‑suite leadership to understand business challenges and build tailored, outcome‑based AI solutions.
• Maintain accurate sales forecasting and CRM updates.
• Collaborate with solution engineers, AI specialists, marketing, and customer success teams for a seamless end‑to‑end client experience.

Required Qualifications

• 8+ years of quota‑carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions.
• Deep industry expertise in one of the following: Automobile, Healthcare/Life Sciences, Financial Services, Energy, Consumer Goods, or Technology.
• Excellent presentation skills, especially for a C‑suite audience.
• Experience selling with Account Executives across the Salesforce ecosystem to generate new logos and expand existing footprint.
• Proven solution‑selling experience, value‑based selling, and demonstrating AI/automation ROI to multiple stakeholders.
• Strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms such as Salesforce Data Cloud and MuleSoft.
• Familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI is a plus.
• Bachelor’s degree preferred.

Key Attributes

• Strong consultative selling skills with a track record of exceeding sales goals in emerging technology sectors.
• Ability to navigate complex, multi‑stakeholder sales processes involving IT and Business Unit leaders.
• Competitive spirit, resourcefulness, and a passion for solving complex operational problems with AI.
• Business acumen to articulate tangible ROI of shifting from manual workflows to autonomous digital workers.
• Expertise in objection handling (especially around AI trust, data security, and governance), negotiation, and closing high‑value deals.
• Cross‑functional collaboration skills and capability to act as a trusted advisor on digital transformation.
• Knowledge of competitors in the AI agent, RPA, and automation space, e.g., Microsoft Copilot, UiPath, OpenAI enterprise solutions.

Salesforce is an equal‑opportunity employer and is committed to an inclusive workplace free from discrimination. All hiring decisions are made on merit, with no regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classifications.

We welcome reasonable accommodations during the application or recruiting process. If you need assistance, please submit a request through Salesforce’s Accommodations Request Form. Salesforce uses AI tools to help recruiters assess candidate qualifications, but human decision‑makers conduct all final hiring decisions.

To apply, please visit the Salesforce Careers site. This posting is open for applications.