Strategic Sales Development Representative

DoorDash USA; Atlanta (GA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Paid parental leave

Wellness benefits

Paid time off

Medical/dental/vision benefits

Job summary

DoorDash is seeking a Strategic Sales Development Representative to support the Platform team in driving adoption of our Commerce Platform among SMB restaurants. You will own the early sales motion, conducting high-volume outreach to uncover needs, identify decision makers, and qualify interest in additional products.

You’ll work with Account Development to generate and advance pipeline, ensuring opportunities are well-scoped for deeper engagement.

Qualifications

• 2+ years of experience in high-volume outbound outreach or sales development.
• Strong track record of meeting or exceeding activity goals.
• Proven written and verbal communication skills for merchant conversations.
• Proactive, self-directed problem solving and work management.
• Creativity in outreach and messaging to spark interest and openings.
• Ability to convey value of DoorDash solutions to merchants.
• Comfort navigating sales processes and tools in a fast-paced environment.
• Willingness to learn quickly and adapt to change.

Responsibilities

• Identify, engage, and qualify high-potential merchants and key decision makers.
• Conduct high-volume outbound outreach (calls, email, and other channels) to surface interest in DoorDash solutions.
• Partner with Account Development teammates to advance qualified opportunities and drive expansion.
• Tailor messaging and discovery based on merchant needs and solution fit.
• Strengthen consultative discovery, value-based storytelling, and opportunity qualification.
• Gain exposure to solution-selling and account development motions supporting growth beyond the marketplace.

Skills

Outbound outreach

Sales development

Written communication

Verbal communication

Self-directed

Creativity in outreach

Solution-selling

Job description

About the Team

The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success. Our mission is to enable every SMB merchant with the tools to grow first-party sales, deliver a unique guest experience, and save on costs in order to have a thriving business.

About the Role

As a Strategic Sales Development Representative, you will support our Platform team – which focuses on helping merchants adopt DoorDash’s Platform solutions, such as Online Ordering and other growth products. In this role, you’ll own the early stages of the sales motion – engaging merchants through high-volume, targeted outreach to uncover needs, identify decision makers, and qualify interest in additional products. You’ll work closely with Account Development partners to generate and advance pipeline, ensuring opportunities are clearly scoped and positioned for deeper sales engagement.

You’ll engage both new and existing merchants with a thoughtful, consultative approach, tailoring outreach based on merchant context and solution fit. Your work will play a key role in supporting merchant growth by connecting partners with products designed to expand their relationship with DoorDash beyond the marketplace. This role is ideal for someone who thrives in fast-paced conversations, brings discipline and creativity to their outreach, and is excited to develop strong solution-selling fundamentals.

We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessity.

You’re excited about this opportunity because you will…

• Identify, engage, and qualify high- potential merchants and key decision makers across your assigned accounts
• Conduct high-volume outbound outreach through calls (65+ per day), email, and other channels to surface interest in additional DoorDash solutions
• Partner closely with Account Development teammates to advance qualified opportunities and move expansion efforts forward
• Tailor messaging and discovery based on merchant needs, context, and solution fit
• Strengthen your skills in consultative discovery, value-based storytelling, and opportunity qualification
• Gain exposure to solution-selling and account development motions that support merchant growth beyond the marketplace

We’re excited about you because you have…

• 2+ years of experience in high-volume outbound outreach or sales development
• A track record of consistently meeting or exceeding activity and performance goals (daily, weekly, or monthly)
• Strong written and verbal communication skills, with the ability to engage merchants in thoughtful conversations
• A proactive, self-directed approach to problem solving and managing your work
• Creativity in outreach and messaging that sparks interest and opens doors
• The ability to help merchants understand the value additional DoorDash solutions can bring to their business
• Comfort navigating sales processes and tools in a fast-paced environment
• A willingness to learn quickly, adapt to change, and incorporate feedback to improve performance

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado. $23.80 - $35 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $34 - $50 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.