Strategic QE Consultant

Infosys Limited; Woodbridge Township (NJ); Hybrid; USD 126,000 - 163,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimburse

Insurance (Accident, Critical Illness,

401(k) plan

Job summary

Infosys Insurance unit seeks a Package Consultant 3 to lead QE initiatives, analyze processes, define solution architecture, and drive large-scale data migrations within an ERP ecosystem.

You will collaborate with cross-functional teams across finance, SAP, underwriting, claims, and data platforms, ensuring compliance, security, and performance optimization.

This role requires strong leadership and communication, with opportunities to influence transformation programs across the insurance domain.

Qualifications

• Experience in QE Center of Excellence (CoE) setup and transformation across multiple organizations.
• Insurance domain experience is required.
• Experience in quality engineering transformation and modernization strategy design.
• Experience in QE governance frameworks, operating models, and quality strategy development.
• Experience in executive stakeholder management and client-facing leadership.
• Experience in Test Data Management (TDM) strategy and governance.
• Experience in QE maturity assessment and roadmap development.
• Experience in automation strategy and adoption programs.
• Experience in API testing strategy and governance.
• Experience in quality metrics, KPIs, SLAs, and reporting dashboards.
• Experience in defect taxonomy, quality gates, and standards implementation.
• Experience in portfolio-level quality engineering oversight.
• Experience in delivery governance, risk management, and escalation management.
• Experience in operating model design and transformation planning.
• Experience in offshore-onsite coordination and deliverable governance.
• Experience in RACI creation and governance cadence management.
• Experience in cross-functional collaboration across finance, SAP, underwriting, claims, data platforms, and Infrastructure teams.
• Experience in executive presentations, steering committees, and transformation workshops.
• Experience in QE enablement, certification programs, and QE guild leadership.
• Experience in transition of CoE to steady-state operating model.

Responsibilities

• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards.
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis.
• Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team.
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity.
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards.
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer.

Skills

QE CoE setup

Insurance domain experience

Quality engineering transformation

QE governance

Executive stakeholder management

Test Data Management

QE maturity assessment

Automation strategy

API testing strategy

Quality metrics

Defect taxonomy

Delivery governance

Offshore-onsite coordination

RACI governance cadence

Cross-functional collaboration

Executive presentations

QE enablement

CoE to steady-state

Education

Bachelor’s degree or foreign equivalent

Job description

Foundational|Quality Engineering|Quality Engineering Strategy Design

Technical Skills 2

Domain|Insurance|Insurance - ALL

Salary min

125646

Salary max

163340

Overview

The Infosys Insurance unit is dedicated to transforming the insurance industry through innovative digital solutions powered by advanced AI technologies. We blend our industry-leading expertise in consulting and technology to help clients solve complex business problems and unveil hidden value. By integrating AI-driven insights, we enhance our ability to link strategy to execution, leverage cross-industry experience, and accelerate speed to market, ensuring we stay ahead of technological advancements and deliver the best to our clients. Join us to be part of a dynamic team that drives innovation, operational efficiency, and sustainable growth in the insurance sector. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of insurance. If you're passionate about AI and eager to make a significant impact, the Infosys Insurance unit is the perfect place for you to grow and excel.

In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:

• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
• Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

Your contribution to the team:

• Expertise in ERP systems, architecture, and advanced customization techniques
• Ability to design complex integration solutions and guide large-scale data migrations
• Proactive problem-solving to streamline complex requirements
• A strategic mindset to align technical solutions with business goals and market trends.
• Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
• Sector specific expertise for high quality project delivery

Required Skill and Experience

• Experience in QE Center of Excellence (CoE) setup and transformation experience across multiple organizations.
• Experience in Insurance domain experience.
• Experience in quality engineering transformation and modernization strategy design.
• Experience in QE governance frameworks, operating models, and quality strategy development.
• Experience in executive stakeholder management and client-facing leadership.
• Experience in Test Data Management (TDM) strategy and governance.
• Experience in QE maturity assessment and roadmap development.
• Experience in automation strategy and adoption programs.
• Experience in API testing strategy and governance.
• Experience in quality metrics, KPIs, SLAs, and reporting dashboards.
• Experience in defect taxonomy, quality gates, and standards implementation.
• Experience in portfolio-level quality engineering oversight.
• Experience in delivery governance, risk management, and escalation management.
• Experience in operating model design and transformation planning.
• Experience in offshore-onsite coordination and deliverable governance.
• Experience in RACI creation and governance cadence management.
• Experience in cross-functional collaboration across finance, SAP, underwriting, claims, data platforms, and Infrastructure teams.
• Experience in executive presentations, steering committees, and transformation workshops.
• Experience in QE enablement, certification programs, and QE guild leadership.
• Experience in transition of CoE to steady-state operating model.

Preferred Skill and Experience

• Experience in Testing Center of Excellence (TCoE) leadership.
• Experience in enterprise quality engineering transformation programs.
• Experience in automation framework governance.
• Experience in digital transformation initiatives.
• Experience in Agile and DevOps transformation.
• Experience in enterprise reporting and quality analytics.
• Experience in organizational change management.
• Experience in strategic consulting and advisory services.
• Experience in practice development and capability building.
• Experience in large-scale insurance transformation programs.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.