Strategic Project Lead, Human Data

DeepReach AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Equity

Health, dental, and vision insurance

401(k)

Flexible PTO

Remote or hybrid

Visa sponsorship and transfer support

Job summary

DeepReach AI is seeking an experienced Delivery Operations lead to own the end-to-end data delivery cycle in the Bay Area. You will assemble, verify, and submit deliveries, produce volume and coverage reports, and triage customer feedback to drive remediation with vendors.

You will manage vendor input, track quality trends, and ensure compliance with localization and labeling requirements while maintaining detailed device fleet records. This role offers growth and impact in a fast-growing team.

Qualifications

• 5+ years in data operations, program management, or delivery management for a data-intensive product.
• Owned a recurring delivery scored against external acceptance criteria.
• Analytically fluent: SQL, spreadsheets, distribution dashboards; can compute a coverage gap unassisted.
• Managed external vendors or a distributed workforce, including quality feedback loops.
• Excellent written communication.
• Comfortable with moving specifications and taxonomy changes.
• High tolerance for detail.

Responsibilities

• Own the recurring delivery cycle: assemble, verify, submit, confirm.
• Produce delivery reports: volume, coverage summary, known issues.
• First responder to customer feedback — triage findings, route defects, own remediation.
• Review and approve or reject vendor-proposed scope against guideline; provide actionable feedback.
• Track compliance: pre-approval submissions for restricted locations, metadata completeness, labeling correctness, device fleet records.

Skills

Data operations

Program management

Delivery management

Tools

SQL

Job description

We deliver TB-scale multimodal datasets against external acceptance criteria covering format, coverage, and quality. Engineering owns the pipeline and you own everything automation can't decide — whether the data is genuinely good, whether coverage is on track, and whether a delivery is ready to ship.

Location

Onsite, Bay Area

Responsibilities

Delivery

• Own the recurring delivery cycle: assemble, verify, submit, confirm
• Produce delivery reports: volume, coverage summary, known issues
• First responder to customer feedback — triage findings, route defects, own remediation

Quality

• Run and improve the human QA layer: sampling strategy, reviewer guidelines, cross-reviewer calibration
• Track quality trends by vendor, operator, and device; act before the customer does

Vendor operations

• Review and approve or reject vendor-proposed scope against guideline
• Give specific, actionable feedback; run the loop that improves vendor output

Compliance

• Manage pre-approval submissions for restricted locations
• Track consent, metadata completeness, and labeling correctness
• Maintain device fleet records: registration, calibration, firmware, logistics status

Requirements

• 5+ years in data operations, program management, or delivery management for a data-intensive product
• Owned a recurring delivery scored against external acceptance criteria
• Analytically fluent: SQL, spreadsheets, distribution dashboards; can compute a coverage gap unassisted
• Managed external vendors or a distributed workforce, including quality feedback loops
• Excellent written communication
• Comfortable with moving specifications and taxonomy changes
• High tolerance for detail

Nice to have

• Light Python for ad-hoc analysis
• Familiarity with video/sensor concepts: frame rate, synchronization, calibration, codecs
• Designed pricing or incentive structures for a supplier network
• Mandarin/English bilingual

Not a fit if

• You want a purely strategic role
• You need stable, fully specified requirements
• You'd rather not deliver hard feedback to vendors or push back on customers
• You're uncomfortable being accountable when a delivery slips

Why join

• Join a fast-growing team and work with world-leading labs and researchers
• Own a function, not a task — build the QA and delivery operation from the ground up
• Direct influence over what gets collected and how vendors are evaluated and paid
• Small team, high leverage, direct access to leadership
• Path to building and leading a team

Benefits

• Competitive salary and meaningful equity
• Health, dental, and vision insurance
• 401(k)
• Flexible PTO
• Remote or hybrid
• Visa sponsorship and transfer supported