Strategic Programs Manager

Legora AB; New York, Northern (NY, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Global collaboration

Competitive salary & benefits

In-person office in Union Square

Comprehensive benefits package

Job summary

Legora is seeking a Strategic Programs Lead to own rollout programs for our most strategic legal-tech accounts, from plan to measurable outcomes. This role sits in the Post-sales Strategic Programs team and coordinates across Legal Engineering, Engagement, and Customer Delivery to turn ambitious rollouts into real results.

You will drive change management, define governance metrics, and build reusable playbooks, partnering with attorneys and IT to deliver durable adoption.

Qualifications

• 4+ years of experience in management consulting, strategy, or transformation/implementation-focused roles, with a Bachelor’s degree required
• Leadership experience: led programs, workstreams, or teams with outcomes
• Experience in a professional services environment (Legal, Big 4, or Management Consulting)
• Strong change management instincts and adoption across stakeholders
• PowerPoint power-user with ability to synthesize messy ideas into boardroom-ready decks
• Strong analytical skills translating data into actionable insights
• Obsessed with user adoption and client needs
• Exceptional organizational skills and attention to detail
• Clear and confident communication to influence stakeholders
• Take ownership and drive things forward
• Practical problem-solver with execution and operational rigor
• Hands-on mindset with a get-it-done attitude
• Willingness to work in-person in the NYC office 5 days a week

Responsibilities

• Own end-to-end rollout programs for strategic accounts across multi-office launches
• Drive change management and stakeholder alignment across KM, IT, practice groups, and attorneys
• Coordinate resources across Legal Engineering, Engagement, and Customer Delivery for global implementations
• Define governance, success metrics, and reporting cadence for executives
• Monitor adoption metrics and propose strategic interventions
• Turn rollout learnings into reusable playbooks and templates
• Act as a connective layer across teams to drive clarity and progress
• Maintain execution-focused mindset to push work to completion

Skills

Strategic thinking

Stakeholder management

Execution mindset

Analytical skills

Clear communication

Proactive ownership

Problem solving

Collaborative teamwork

In-person collaboration

Presentation and storytelling

Education

Bachelor's degree

Tools

PowerPoint

Job description

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things.

• We lean in: ownership over titles, outcomes over intentions.

• We fight for excellence: high standards, direct, ego-free feedback.

• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

What You’ll Do

This role sits within our Post-sales organization and is central to how we deliver world-class AI implementations for the world’s leading law firms. As part of our Strategic Programs team, you will own the rollout program for our most strategic accounts, bringing structure, momentum, and follow-through to some of our highest-stakes launches. It sits at the intersection of strategy, operations, and execution, and is built for someone who leads programs, drives change, and moves ambitious initiatives from plan to measurable outcome.

You will report into our Strategic Programs Lead and coordinate closely across Legal Engineering, Engagement, and Customer Delivery to turn ambitious rollouts into reality.

• Owning the end-to-end rollout program for strategic accounts, including planning, sequencing, and execution across multi-office and multi-practice launches

• Driving change management and stakeholder alignment across KM, innovation, IT, practice groups, and attorneys to build durable adoption

• Coordinating resources across Legal Engineering, Engagement, and Customer Delivery to deliver local and cross-border implementations, ensuring Legora best practices are followed for global consistency

• Owning success metrics and governance, defining what good looks like, establishing the reporting cadence, and making outcomes legible to executives

• Monitoring and analysing adoption metrics to identify friction points in the user journey and proposing strategic interventions during implementation

• Owning the feedback loop, turning rollout learnings and adoption signals into reusable playbooks, templates, and benchmarks that raise the bar for every future launch

• Acting as a connective layer across teams, helping drive clarity, prioritization, and progress

• Bringing a structured, execution-focused mindset to ambiguous problems and pushing work over the finish line

In short: you will own the operating system that de-risks and accelerates adoption for our most strategic clients, making them faster, more impactful, more consistent, and more measurable.

What You Bring

You are a strategist and an operator. You’ve worked in environments where ambiguity is the norm, expectations are high, and outcomes matter, and you thrive in them.

You’ll thrive in this role if you:

• Have 4+ years of experience in management consulting, strategy, or transformation / implementation-focused roles, with a Bachelor’s degree required

• Bring demonstrated leadership experience: you have led programs, workstreams, or teams and can point to outcomes you owned end to end

• Have experience within a professional services environment (Legal, Big 4, or Management Consulting), which is highly preferred

• Bring strong change management instincts, with a track record of driving adoption across complex stakeholder groups

• Are a PowerPoint power-user with high-velocity output and a proven ability to synthesise ‘messy’ ideas into structured, aesthetic, and boardroom-ready decks

• Bring strong analytical skills and can translate data into clear, actionable insights

• Maintain an obsession with user adoption and responding to client needs

• Have exceptional organizational skills and attention to detail

• Communicate clearly and confidently, with the ability to influence stakeholders across teams

• Take ownership naturally: you don’t wait to be told, you move things forward

• Are a practical problem-solver with a strong bias toward execution and operational rigor

• Bring a relentless, hands-on, get-it-done mindset

• Are excited to work in person, collaborating closely with teammates in the office 5 days per week

What’s In It For You

• Global collaboration: Partner with teams and clients domestic and internationally.

• Competitive package: Comprehensive salary, benefits, and tools for success.

• Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

• In-person environment: Union Square office designed for ambitious builders.

• Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:

  Medical, Dental & Vision

  • Multiple medical plan options through Aetna and Kaiser Permanente

  • HSA or Healthcare FSA (based on plan selection)

  • Dental plans via MetLife

  • Vision plans via Vision Care

  Family Support

  • Generous parental leave

  • Free access to Maven Clinic

  • Dependent Care FSA

  • Free One Medical membership for employees and dependents

  Additional Perks

  • Pre-tax commuter benefits

  • Life Insurance + STD/LTD

  • 401(K) with generous company match

  • Unlimited PTO

  • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.