Strategic Program Manager, Transformation & Platform Ops

Zvh; Raleigh (NC); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Baxter in the United States is seeking a Program Manager, Business Transformation & Platform Operations to partner with cross-functional teams and drive enterprise-wide improvements. You will shape processes, analytics, automation, and governance to support scalable operations and reduce key-person risk.

In this role you will lead initiatives across care communications platforms, deliver actionable insights, and ensure readiness and adoption of new capabilities while aligning with regulatory and

Qualifications

• Bachelor’s degree or higher in business, operations, analytics, information systems, or related field.
• 5+ years of experience in program management, business transformation, or related areas.
• Experience supporting enterprise applications, reporting tools, and platform operations.

Responsibilities

• Lead and support cross-functional business transformation initiatives to improve operations and scalability.
• Identify process gaps, data quality issues, and opportunities for simplification with stakeholders.
• Translate business needs into practical process, reporting, automation, and platform-enabled solutions.
• Support prioritization, readiness, and adoption of capabilities across multiple groups.
• Develop governance, training, and knowledge transfer for enterprise platforms.

Skills

Project management

Business transformation

Data analytics

Stakeholder management

Communication skills

Education

Bachelor’s degree or higher

Tools

Power BI

Power Automate

SharePoint

Microsoft 365

Dynamics 365

Kantata

Job description

Baxter in the United States is seeking a Program Manager, Business Transformation & Platform Operations to partner with cross-functional teams and drive enterprise-wide improvements. You will shape processes, analytics, automation, and governance to support scalable operations and reduce key-person risk.

In this role you will lead initiatives across care communications platforms, deliver actionable insights, and ensure readiness and adoption of new capabilities while aligning with regulatory and