Strategic Program Lead — Delivery & Impact

IBM; Dallas (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

IBM Finance & Operations seeks a Strategic Program Manager (LPM) to lead large, multi-team programs. You will oversee governance, planning, and delivery, coordinating with Product Management and business partners to ensure timely, high-quality outcomes.

The role requires 10+ years in program management, deep knowledge of governance frameworks, and strong communication at executive levels. This is a high-impact position within a global organization.

Qualifications

• More than ten years of project management experience.
• Thorough understanding of project/program management techniques, methods, and tools.
• Implementation and management of effective program governance frameworks (templates, processes, etc.).
• Excellent facilitation and presentation skills, both virtually and in-person.
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels in a dynamic matrix organization.
• Ability to message for executive audiences at SVP and C-suite level, including distilling complex concepts into consumable content to support decision making.
• Proven problem-solving, consultative, influencing, and decision-making skills.
• Ability to innovate under new and/or changing conditions.
• Must have demonstrated leadership ability, business acumen, organizational skills, and industry knowledge.
• Strong knowledge of budgeting, resource allocation, and process design procedures.
• Capacity to effectively understand SFDC and Agile delivery models.
• High attention to detail with cross-organization coordination skills to keep respective people responsible for tasks.

Responsibilities

• Provide overall program leadership, guidance, and manage all aspects of a given program, including requirements gathering, business case creation, and implementation in partnership with Product Management.
• Develop and implement program management strategy, standards, and processes to ensure projects and programs are delivered effectively and efficiently.
• Identify opportunities to streamline the program and introduce efficiencies / new initiatives related to the scope in order to focus on long term successes and drive Red Hat’s vision.
• Adapt methods, structures, and processes to the needs of the program with a focus on continuous improvement.
• Provide steady leadership in the face of change and aggressive deadlines with the support of Product Management, who ultimately provides prioritization guidance.
• Proactively support and coach teams, helping them manage expectations of delivery and requirements, yielding consistent results.
• Proactively identify and manage business facing, program-level risks and interdependencies, with a focus on business partners and organizations outside of IT.
• Implement and manage governance processes for the program that ensure high-quality delivery on schedule, including meeting cadences, status reporting, budget management, milestone achievements, risk management, issue tracking & prioritization, blockers threatening timeline or quality, and escalation management.
• Manage different levels of stakeholder communication across the organization in order to facilitate project / program success and promote collaboration and coordination.
• Build a level of trust and collaboration between the product team and business in order to ensure they are working towards a common goal, including, but not limited to Release Train Engineers, Product Owners, Product Managers, and Business Readiness teams, etc.
• Support the design of KPIs and measurement methods to capture program success criteria. Collect, calculate, track and report program KPIs and outcomes to various stakeholders including C-level.
• Assist Product Managers with decision-making facilitation and escalation management – ensuring the right people, with the right content, structured in the right way to get decisions made on time.
• Propose solutions and action plans for goals not met or at risk.
• Develop, optimize, and continuously evaluate and adapt the resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities.

Job description

IBM Finance & Operations seeks a Strategic Program Manager (LPM) to lead large, multi-team programs. You will oversee governance, planning, and delivery, coordinating with Product Management and business partners to ensure timely, high-quality outcomes.

The role requires 10+ years in program management, deep knowledge of governance frameworks, and strong communication at executive levels. This is a high-impact position within a global organization.