Strategic Product Operations Leader (Remote)

AVAILITY; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

401(k) match

Unlimited PTO

Education reimbursement

Healthcare benefits

Remote‑first culture

Bonus potential

Job summary

Availity, the leading healthcare engagement platform, is seeking a Director of Product Operations to scale operating models across product, engineering, and go‑to‑market teams.

This role pairs strategic thinking with hands‑on execution to improve planning, governance, and delivery at pace, leveraging data, dashboards, and cross‑functional collaboration.

Remote‑first environment with a strong focus on performance, growth, and patient outcomes.

Qualifications

• 8+ years of experience in Product Operations, Product Management, Program Management, Strategy & Operations, or related functions.
• 3+ years of people leadership experience managing high-performing teams.
• Strong understanding of product development methodologies including Agile, Scrum, and Lean practices.
• Experience implementing operational processes and scaling cross-functional organizations.
• Advanced analytical and problem-solving skills with experience using data visualization and reporting tools.

Responsibilities

• Developing and leading the Product Operations function to support product strategy, planning, execution, and measurement.
• Establishing scalable processes, frameworks, and operating rhythms across Product, Engineering, Design, Customer Success, Sales, and Marketing.
• Driving product portfolio planning, roadmap governance, prioritization frameworks, and quarterly business reviews.
• Building reporting systems and dashboards to track product performance, delivery metrics, customer outcomes, and operational KPIs.
• Partnering with Product leadership to improve decision‑making through data analysis, insights, and business intelligence.
• Optimizing product development lifecycle processes including intake, prioritization, release management, and post‑launch reviews.
• Leading tooling and systems strategy for product management platforms, workflows, and documentation standards.
• Facilitating cross‑functional communication and alignment to ensure organizational transparency and execution consistency.
• Identifying operational bottlenecks and implement continuous improvement initiatives across teams.
• Supporting strategic initiatives including organizational scaling, change management, and process transformation.
• Managing and mentoring Product Operations team members and foster a culture of accountability and continuous improvement.

Skills

Strategic thinking

Cross-functional leadership

Operational excellence

Data-driven decisions

Education

Bachelor's degree in Business/Engineering/CS

MBA preferred

Tools

Jira

Aha!

Productboard

Confluence

Asana

Job description

Availity, the leading healthcare engagement platform, is seeking a Director of Product Operations to scale operating models across product, engineering, and go‑to‑market teams.

This role pairs strategic thinking with hands‑on execution to improve planning, governance, and delivery at pace, leveraging data, dashboards, and cross‑functional collaboration.

Remote‑first environment with a strong focus on performance, growth, and patient outcomes.