Strategic Pricing Director

Birdeye; Palo Alto (CA); On-site; USD 180,000 - 290,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

401(k) with company match

Parental leave

Employee Resource Groups

Job summary

Birdeye is seeking a Pricing Director to own pricing strategy across all products, markets, and geographies. This builder role shifts from location-based pricing to consumption- and outcome-based models, reporting to the CFO and shaping strategy from day one.

You will collaborate with Finance, Sales, Product, and Marketing to translate market signals into pricing decisions that grow revenue while protecting margin. Experience in AI/SaaS pricing is a plus and leadership is essential.

Qualifications

• 10+ years in pricing strategy, revenue management, strategic finance, or a related field.
• Bachelor’s degree required; MBA preferred.
• Experience transforming pricing models and packaging in AI/SaaS is highly valued.
• Strong analytical and data-driven decision-making with senior stakeholder impact.

Responsibilities

• Own Birdeye’s pricing strategy end to end across products and geographies.
• Lead the transition from location-based to consumption- and outcome-based pricing.
• Analyze market trends, competitive pricing, and willingness to pay to sharpen pricing decisions.
• Partner with Finance, Marketing, Product, and Sales to align pricing with roadmap and GTM.
• Build pricing models, scenarios, and financial impact assessments for launches.
• Design packaging and bundling strategies to maximize revenue and retention.
• Track pricing performance and present updates to senior leadership.

Skills

Pricing strategy

Revenue management

Strategic finance

Pricing models

Market analysis

Cross-functional partnership

Data storytelling

Communication to leadership

Pricing governance

Education

Bachelor's degree

MBA preferred

Tools

CPQ platforms

Excel

Google Sheets

AI tools

Job description

Birdeye is entering one of the most exciting chapters in our company's history. We're running two transformations in parallel: evolving our marketing and CX platform into a fully agentic AI experience, while simultaneously building brand new AI native products from the ground up. It's a rare moment where legacy strength and greenfield innovation are happening side by side.

As we scale this transformation, we're looking for a pricing Director who will partner directly with our senior leadership team to help evolve our pricing strategy and scale with Birdeye. If you're energized by fast growth and the chance to shape a company's future from the inside, this will be a great opportunity for you.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list, standing alongside the world’s most influential AI companies. We’re scaling fast into enterprise, and the brands trusting us with their growth keep getting bigger.

About the Role

Pricing is one of the highest-leverage levers in the business — and right now, it’s wide open for someone to make their mark. Birdeye is looking for a Pricing Director to take ownership of how we price and package every product we sell.

This is a builder’s role, not a maintainer’s. You’ll lead Birdeye’s shift from location-based pricing to consumption- and outcome-based models, drawing on pattern recognition from companies that have made this leap before. You’ll sit at the intersection of Finance, Sales, Product, and Marketing, turning market signals, competitive intelligence, and customer economics into pricing decisions that move the P&L — expanding market share without giving away margin.

This role suits someone who thrives in ambiguity, thinks in numbers, and is genuinely curious about how buyers perceive value. You’ll report directly to the CFO, with a mandate to shape strategy from day one.

Key Responsibilities

• Own Birdeye’s pricing strategy end to end — across every product, market segment, and geography — to maximize revenue and profitability.
• Lead the company’s transformation from location-based pricing to consumption-, outcome-, and credit-based pricing, bringing hands-on experience and thought leadership to the shift.
• Continuously analyze market trends, competitive pricing, customer willingness to pay, and demand signals to sharpen pricing decisions.
• Partner with Finance, Marketing, Product, and Systems to align pricing architecture with the product roadmap and go-to-market strategy.
• Build and maintain pricing models, scenario analyses, and financial impact assessments that inform pricing changes and new product launches.
• Design packaging and bundling strategies that make Birdeye’s value obvious — and drive both revenue and long-term retention.
• Track pricing performance — win rates, average contract value, discount rates, margin contribution — and turn the data into action.
• Work with Marketing to ensure pricing and packaging are positioned clearly against the competition.
• Present pricing recommendations and performance updates to senior leadership with clarity and conviction.

What We’re Looking For

• 10+ years in pricing strategy, revenue management, strategic finance, or a related field — ideally at a native AI or SaaS company.
• Sharp analytical instincts, with hands-on experience building pricing models and business cases in Excel, Google Sheets, AI tools, or similar.
• Deep fluency in pricing mechanics — usage-based, outcome-based, tiered packaging, subscription models, enterprise deal structures — ideally having led a pricing model transformation firsthand.
• A track record of turning competitive intelligence, customer data, and market research into clear, actionable pricing calls.
• Familiarity with CPQ platforms and pricing governance frameworks.
• A self-starter who drives projects to completion without needing a roadmap handed to them.
• Experience partnering cross-functionally with Sales, Finance, Product, and Marketing toward shared business goals.
• Excellent communication skills, with the ability to influence senior stakeholders through data and structured reasoning.
• Bachelor’s degree in a related field (Marketing, Business Administration, Finance, Economics, Mathematics); MBA preferred.

Why You’ll Join Us

At Birdeye, we’re relentless innovators with one goal: leading our category with unmatched excellence. We don’t just set targets — we blow past them. We’re a team of doers who roll up our sleeves and deliver, every time.

Here, action and accountability aren’t buzzwords — they’re how work gets done. Every person on this team is empowered to make a real impact, and we back that up by giving you the room to do it.

• 100% employer-paid benefit plans, with multiple health plan options (HSA, PPO).
• Flexible PTO.
• 401(k) with company match.
• Maternity & paternity leave.
• Employee Resource Groups — connect with like-minded “Birds.”
• The kind of growth and opportunity that only comes with a fast-scaling company.