Strategic Planning & Operations Sr Mgr - Global Customer Capabilities & Innovation

Biopharma Careers; Thousand Oaks (CA); On-site; USD 137,000 - 186,000; Full time

Benefits offered by this job

Remote work options

Flexible work model

Job summary

Amgen in Thousand Oaks, CA seeks a Strategic Planning & Operations Sr Mgr - Global Customer Capabilities & Innovation to translate strategy into execution across GCCI. You will partner with leadership to drive planning, governance, performance management, and transformation initiatives for a global organization, acting as a trusted advisor and cross-functional enabler.

The role requires exceptional project management, leadership communication, and the ability to drive measurable business impact

Qualifications

• Doctorate or higher with strategic planning & operations experience.
• Advanced degree required for senior strategic roles.
• Experience supporting senior leaders and cross-functional initiatives.
• Track record of driving governance, performance management and transformations.

Responsibilities

• Collaborate with GCCI leadership to execute priorities and initiatives.
• Develop and maintain KPIs, dashboards, and executive reporting.
• Coordinate leadership meetings, planning sessions and governance processes.
• Drive cross-functional collaboration and alignment across geographies.
• Track milestones, risks, and dependencies to ensure timely delivery.
• Synthesize inputs for leadership decisions and action plans.

Skills

Strategic Planning

Operations Execution

Governance & Transformation

Project Management

Data & Analytics

Education

Doctorate degree + 2 years exp

Master’s degree + 4 years exp

Bachelor’s degree + 6 years exp

Associate’s degree + 10 years exp

High school diploma / GED + 12 years exp

Job description

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Strategic Planning & Operations Sr Mgr - Global Customer Capabilities & Innovation

Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL site. You will work on-site a minimum of 3 days a week.

Live

What you will do

In this vital role, you will serve as a strategic partner to the Director of Strategic Planning & Operations and the GCCI Leadership Team. You will help translate strategy into execution by driving business planning, operational excellence, organizational effectiveness, governance, and transformation initiatives across GCCI.

This highly visible role sits at the intersection of strategy, execution, and organizational leadership. The successful candidate will operate as a trusted advisor and force multiplier for leaders, helping drive alignment, accountability, and business outcomes across a complex and rapidly evolving global organization.

Specific responsibilities include:

1. Strategic Planning: Collaborate with GCCI leadership and key business partners to support the execution of GCCI priorities and strategic objectives. Actively track progress against annual goals and key initiatives, monitor milestones, identify risks, dependencies, and opportunities, and provide recommendations that support leadership decision-making and successful strategy execution.
2. Business Planning & Performance Management: Partner with Finance, HR, and leadership teams to support annual planning, budget management, workforce planning, and resource allocation activities. Develop and maintain KPIs, dashboards, and executive reporting to monitor financial performance, organizational health, and progress against strategic objectives, while providing data-driven insights and recommendations to leadership.
3. Operational Support: Coordinate GCCI leadership team activities and operating rhythms to advance strategic objectives. Partner with the Director to develop and manage action plans, governance processes, and initiatives that drive meaningful business impact. Support the translation of business priorities into clear deliverables, timelines, and execution plans, ensuring timely follow-through, accountability, and alignment across stakeholders.
4. Cross-Functional Collaboration: Facilitate execution of key cross-functional initiatives requiring coordination across functions, business units, and geographies. Organize and coordinate leadership meetings, workshops, planning sessions, and events with clear objectives, action plans, and follow-up activities. Manage stakeholder coordination to ensure alignment, visibility, and effective communication across workstreams.
5. Project Oversight & Execution: Coordinate and project manage key GCCI initiatives and transformation efforts, ensuring seamless execution in support of organizational priorities. Track milestones, deliverables, KPIs, risks, and dependencies across workstreams, driving accountability, timely delivery, and proactive escalation of issues requiring leadership attention.
6. Leadership Team & Planning Support: Coordinate materials, stakeholder inputs, and readiness for key leadership meetings, planning forums, town halls, and executive engagements. Synthesize information, maintain visibility to key decisions and actions, and drive follow-through against leadership priorities while supporting leadership team effectiveness and organizational alignment.
7. Organizational Effectiveness & Transformation: Drive initiatives that strengthen GCCI ways of working, improve organizational effectiveness, and support the evolution of GCCI's operating model. Identify opportunities to simplify processes, enhance collaboration, and accelerate adoption of innovative technologies, AI-enabled capabilities, and new ways of working that improve business outcomes.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The strategic professional we seek is a motivated professional with these qualifications.

Basic Qualifications

• Doctorate degree and 2 years of Strategic Planning & Operations experience OR
• Master’s degree and 4 years of Strategic Planning & Operations experience OR
• Bachelor’s degree and 6 years of Strategic Planning & Operations experience OR
• Associate’s degree and 10 years of Strategic Planning & Operations experience OR
• High school diploma / GED and 12 years of Strategic Planning & Operations experience

Preferred Qualifications

• Experience supporting senior leaders or leadership teams in a Strategy & Operations, Chief of Staff, Business Operations, Consulting, or Program Management capacity
• Experience supporting business planning, budget management, workforce planning, resource allocation, and performance management processes.
• Strong strategic thinking and business acumen
• Exceptional project management skills
• Ability to drive execution across highly matrixed organizations
• Experience leading complex cross-functional initiatives
• Strong executive communication and presentation development skills
• Experience developing KPIs, dashboards, and business performance reporting
• Ability to synthesize large amounts of information into actionable insights and recommendations
• Demonstrated ability to influence without authority
• Experience managing organizational change and transformation initiatives
• Strong interpersonal and relationship-building skills
• Experience leveraging data, analytics, AI, and digital solutions to improve business outcomes
• Ability to thrive in ambiguity and rapidly changing environments with a high tolerance for ambiguity and competing priorities.
• Demonstrated learning agility, curiosity, and continuous improvement mindset.
• Excellent organizational skills, attention to detail, and ability to manage complexity with accuracy.
• Proven track record of driving measurable business impact and delivering high-quality results

Thrive

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote and hybrid work arrangements, where possible

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

. Salary Range

137,340.45USD -185,813.55USD