Strategic Performance Analyst

SmartRecruiters, Inc.; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

The City of New York’s NYC Aging + PAR unit seeks a Strategic Performance Analyst to design and maintain data reports using Tableau, SQL, R and Python. You will analyze program outcomes, synthesize findings, and communicate insights to diverse stakeholders to support policy and operational decisions.

You will collect and analyze data on service provision, support data-driven programs, and collaborate across teams to improve aging services for New Yorkers.

Qualifications

• Master's degree in an appropriate field (physical, biological, environmental science or public health) for Assignment Level I.
• For Level II+: Doctorate with 1 year supervisory/administrative experience, or Master's with 3 years research experience, or equivalent.
• Two years City Research Scientist Level I experience can substitute for Level I requirements.

Responsibilities

• Code and/or program data management using Tableau, SQL, R, Python and related tools to pull data from NYC Aging sources.
• Build and maintain Tableau dashboards and reports.
• Clean, validate and reconcile data to ensure accuracy and consistency.
• Implement data quality checks and processes to maintain data integrity.
• Lead analytical projects to improve aging services.
• Provide ad hoc information requests and present findings to stakeholders.

Skills

Tableau

SQL

R

Python

Data analysis

Education

Master's degree in physical, biological, environmental science or public health

Doctorate in appropriate field + 1 year supervisory/administrative experience

Tools

Tableau

SQL

R

Python

Job description

• Job Category: Finance, Accounting, & Procurement
• Salary Band: $100,000 to $125,000
• Compensation: USD 87,743 - USD 100,904

Job Description

The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, affordable, healthy aging. NYC Aging remains steadfast in its role and responsibility to preserve the dignity and quality of life for approximately 1.8 million diverse older New Yorkers by eliminating food insecurity, providing access to affordable, stable housing, enhancing access to quality healthcare services and protecting older New Yorkers from harm and abuse with the ultimate goal of a more age-friendly city in which older adults can age gracefully with respect.

NYC Aging's Office of Strategic Operation's Performance, Analytics and Research Unit (PAR) serves as NYC Aging's resource for performance management, data analytics, research, and program evaluation. The office provides agency-wide leadership in measuring organizational performance, ensuring data quality and integrity, evaluating program outcomes and effectiveness, and generating actionable insights that inform strategic planning, policy development, and operational decision-making.

The Office of Strategic Operations seeks a motivated, organized and detail-oriented individual with excellent data management, analytic and quantitative skills to serve as a Strategic Performance Analyst in the Planning, Analytics and Research Unit (PAR). The Strategic Performance Analyst will play a crucial part in using Tableau to maintain, develop, and design data reports to aid in provider monitoring and decision-making, and assisting in data extraction, cleaning, and validation processes. Additionally, the Strategic Performance Analyst will conduct in-depth analyses of NYC Aging programs, synthesizing complex information into presentations and reports tailored for various audiences. Strong written and verbal communication skills are paramount for success in this role, as the Strategic Performance Analyst will be required to effectively communicate intricate findings to diverse stakeholders.

As a member of the PAR team, the Strategic Performance Analyst will actively work with NYC Aging staff to effectively collect, pull, and analyze data to track service provision, and support the development of new data driven programs and policies that enable older New Yorkers to remain active and vibrant in their communities, or safely supported at home. The Strategic Performance Analyst’s responsibilities include, but are not limited to:

• Code and/or program platforms and data management using software such as Tableau, SQL, R, Python, etc., to accurately pull data from NYC Aging’s data sources.
• Building and maintaining Tableau dashboards and reports.
• Cleaning, validating, and reconciling data to ensure accuracy and consistency.
• Implementing data quality checks and processes to maintain data integrity.
• Working on analytical projects aimed at enhancing aging services.
• Responding to requests for information on programs and services and providing ad hoc reports.

*Non-City rate (Non-City candidates & candidates with less than 2 years of City Service)

**City incumbent rate (Candidates with 2 or more active years of City Service)

CITY RESEARCH SCIENTIST - 21744

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE: Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.