Strategic Partnerships Manager, Systems Integrators

cartesia; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary + equity

Fully covered health insurance

Parental Leave 9 weeks paternity & 12-

12 weeks maternity leave

401(k)

Commuter Allowance

Flexible PTO

Meals & Snacks

Your own personal Yoshi

Job summary

Cartesia is seeking a Strategic Partnerships Manager to scale our Systems Integrator program. You will own the SI delivery, align partner capabilities with enterprise needs, and shape the commercial model that fuels growth.

You will lead technical enablement, establish certification gates, and drive cross-functional collaboration with Product and Marketing to expand our partner network globally. This role is based in our in-office teams in San Francisco with collaboration across international

Qualifications

• 5–8+ years of experience scaling implementation, services, or partner-delivery motions.
• Exceptional communication and relationship management, with confidence to challenge partners and internal stakeholders.
• Technical fluency to discuss integrations, configuration, data migration, and design.
• Strong commercial judgment to design partner packages and guardrails.
• Operational program design skills: certification design, scope control, delivery QA, escalation governance.
• Builder mentality to create 0-to-1 operating mechanisms.

Responsibilities

• Build the SI operating model: segmentation, tiers, service packages, and quality standards.
• Own partner readiness: enable configuration, testing, and production rollout.
• Serve as first-line technical strategist for SI partners and create playbooks.
• Establish delivery quality and performance system with reviews, CSAT, and cost-to-serve metrics.
• Lead program expansion across new products, ecosystems, and geographies.

Skills

Communication

Relationship management

Technical fluency

Commercial judgment

Operational program design

Builder mindset

Education

Technical degree (CS/Engineering/Math)

Job description

About Cartesia

Our mission is to architect AI that learns from and interacts with the world like humans do.

We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.

We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.

About the Role

Cartesia is seeking a Strategic Partnerships Manager to build and scale our Systems Integrator (SI) program. This role focuses on enabling a broad ecosystem of implementation partners to deliver high-quality Cartesia deployments for our enterprise partners and customers. You will be Cartesia's technical and programmatic owner for SI delivery, responsible for partner readiness, certification standards, implementation quality, and the commercial model that lets the program scale responsibly.

Your Impact

• Build the SI operating model: define partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, and quality standards.
• Own partner readiness: lead technical enablement across Cartesia configuration, integrations, testing, and production rollout, defining what partners can deliver independently, when Cartesia co-delivery is required, and what stays out of scope.
• Serve as the first-line technical strategist for SI partners, resolving standard implementation questions, bringing in specialists for true exceptions, and turning recurring issues into playbooks, training, or product feedback.
• Establish the delivery quality and performance system, including implementation reviews, certification gates, QBRs, and customer feedback loops, with reporting on time-to-live, CSAT, rework, cost-to-serve, and partner-sourced pipeline.
• Lead program expansion across new products, ecosystems, and geographies, using structured field feedback to influence Product and Product Marketing.

What You Bring

• 5–8+ years of experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution, within a SaaS or technology-driven environment or at a systems integrator.
• Exceptional communication and relationship management skills, with the confidence to challenge partners and internal stakeholders when delivery readiness falls short.
• Technical fluency to lead credible conversations about integrations, configuration, data migration, and implementation design, with sound judgment on when to engage specialists.
• Strong commercial judgment to design partner packages, incentives, payout structures, and guardrails that protect customer outcomes and program economics.
• Operational program design skills (e.g. certification design, scope control, delivery QA, escalation governance, QBRs, playbooks).
• A builder mentality. You're comfortable building 0-to-1 operating mechanisms and shaping foundational systems for long-term success.

Nice to Have

• Technical degree (Computer Science, Engineering, Mathematics, etc.)
• Experience building or scaling a white-label, staff-augmentation, or outcome-based services model
• Experience expanding an SI or channel program across North America and international markets

Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire.

More Details

In-office policy: We’re an in-person team based out of offices in San Francisco, London and Bangalore. We love being in the office, hanging out together, and learning from each other every day.

Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.

We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way.

We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.

Our Benefits (US Employees Only)

Compensation Competitive base salary alongside attractive equity package.

Health Insurance Fully covered medical insurance along with dental and vision for you and your family.

Parental Leave 9 weeks paternity & 12 weeks maternity leave

401(k)

Commuter Allowance A monthly stipend to help you get to and from the office.

Flexible PTO Take as much time as you need to recharge your batteries.

Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.

Your own personal Yoshi

Our Commitment to Equal Opportunity

Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.