Strategic Partner Success Manager - Remote

Pax8; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental & Vision Coverage

Employee Assistance Program (EAP)

Employer-Paid Life

AD&D

Short-Term Disability & Long-Term Disa

Job summary

Pax8 is seeking a Partner Success Manager to build trusted advisor relationships with a portfolio of strategic partners in the United States. You will drive adoption, retention and value realization by aligning Pax8 resources to partner goals and by removing friction across the customer journey.

In a remote-capable role, you will monitor health signals, translate insights into action, and collaborate with internal teams to scale programs that improve partner experiences and business outcomes.

Qualifications

• Build meaningful, long-lasting relationships with strategic partners.
• Serve as the primary contact and trusted voice throughout the partnership journey.
• Monitor partner health, engagement trends, and success indicators.
• Translate data into strategic recommendations that improve partner experiences.
• Collaborate across teams to solve complex challenges.

Responsibilities

• Build meaningful, long-lasting relationships with partners.
• Increase adoption, retention and value realization for Pax8 partners.
• Coordinate with internal teams to align resources with partner goals.
• Identify risks early and take action to improve outcomes.
• Scale programs through process improvements and automation.

Skills

Partner relationships

Account management

Data-driven mindset

Cross-team collaboration

Communication skills

Education

Bachelor's degree or equivalent

Job description

Pax8 is seeking a Partner Success Manager to build trusted advisor relationships with a portfolio of strategic partners in the United States. You will drive adoption, retention and value realization by aligning Pax8 resources to partner goals and by removing friction across the customer journey.

In a remote-capable role, you will monitor health signals, translate insights into action, and collaborate with internal teams to scale programs that improve partner experiences and business outcomes.