Strategic Operations Leader for Immigrant Services

City of New York; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

City of New York's Mayor’s Office of Immigrant Affairs seeks a Director of Operations to oversee MOIA's day-to-day operations, ensuring efficient execution and alignment with city priorities. Reporting to the Deputy Commissioner for Operations, the director will manage budgeting, procurement, contracts, and internal systems while coordinating with other city agencies.

This role requires strong leadership, government experience, and the ability to build scalable processes across teams; residency

Qualifications

• Bachelor's degree required.
• 5+ years of relevant experience in operations, administration, public service, or a related field.

Responsibilities

• Oversee day-to-day operations, including budgeting, procurement, contracts, and administration.
• Manage financial planning and resource allocation to support agency priorities.
• Lead contract and procurement processes, ensuring compliance with City requirements.
• Develop and improve internal systems, processes, and workflows to increase efficiency.
• Support cross-agency coordination and operational alignment across teams.
• Monitor operational performance and identify areas for improvement.
• Support implementation of agency initiatives by ensuring operational readiness and coordination.

Skills

Operations leadership

Budgeting

Contract management

Procurement

Compliance

Staff management

Cross-team coordination

Education

Bachelor's degree

Job description

City of New York's Mayor’s Office of Immigrant Affairs seeks a Director of Operations to oversee MOIA's day-to-day operations, ensuring efficient execution and alignment with city priorities. Reporting to the Deputy Commissioner for Operations, the director will manage budgeting, procurement, contracts, and internal systems while coordinating with other city agencies.

This role requires strong leadership, government experience, and the ability to build scalable processes across teams; residency