Strategic Onsite Client Programs Lead

Adecco Group; Bellmore (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan or deferred compensation

Paid time off and holidays

Parental leave

Wellness programs

Job summary

The Adecco Group is hiring an Onsite Manager to serve as the primary client contact for our programs and lead the strategic, long-term evolution of the client relationship. You will oversee daily recruitment activities, monitor KPIs, and drive service excellence.

In this role you will build strong client partnerships, price and sell staffing services, manage a recruitment team, and ensure delivery aligns with SLAs and regulatory requirements.

Qualifications

• High school diploma or equivalent required; 5+ years of relevant work experience.
• Minimum of two to five years of managerial/supervisory experience in a service provider environment.
• Demonstrated history of elevating customer satisfaction and expanding responsibilities.

Responsibilities

• Grow and retain accounts by building effective relationships with key client contacts (HR, Operations).
• Achieve high client satisfaction as evidenced by surveys and business reviews.
• Price and sell staffing services (conversions, temporary, perm).
• Lead and develop recruitment teams to meet KPI/SLA targets in a fast-paced setting.
• Balance client expectations with compliance, policy, and process improvements.

Skills

Client relationship building

Recruitment team management

Communication skills

Organizational skills

KPI/SLA management

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is hiring an Onsite Manager to serve as the primary client contact for our programs and lead the strategic, long-term evolution of the client relationship. You will oversee daily recruitment activities, monitor KPIs, and drive service excellence.

In this role you will build strong client partnerships, price and sell staffing services, manage a recruitment team, and ensure delivery aligns with SLAs and regulatory requirements.