Strategic Marketing & Communications Coordinator

University of Tennessee, Knoxville

Knoxville (TN)

Hybrid

USD 42,000 - 62,000

Full time

41 hours ago

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Job summary

The University of Tennessee, Knoxville invites applications for a position to lead a departmental communications strategy within ELPS. The role coordinates external communications with CEHHS and university teams to ensure branding and policy compliance, and creates content for websites, social media, and events while compiling student and alumni information.

It also covers admissions coordination in Slate and Banner, organizing faculty travel, and providing administrative support to ESM and ACED

Qualifications

High school diploma and associate’s degree in communications, marketing, or related field; experience may be substituted for education.
3-5 years administrative experience in an office environment. Marketing and social media experience
Knowledge, skill and ability to use social media, and related marketing tools.
Excellent organizational and communication skills (oral and written); must be a self-starter and work independently.
Must have excellent communication and customer service skills, typing skills, and time management skills.
Must be able to multitask and solve problems.
Skilled at Windows operating systems.
Highly proficient in Microsoft Office Suite, SharePoint, WordPress, InDesign, Photoshop, Acrobat Pro.
Applicants must be legally authorized to work in the United States on a full-time basis without sponsorship.
Preferred Qualifications: Bachelor’s Degree
Experience: 2 or more years of experience in a university setting.
Knowledge of Banner, IRIS ACCESS, Argos, Slate, and 25-Live System.

Responsibilities

In conjunction with the Leadership Team, coordinate, collate, develop, edit, disseminate all informational materials for ELPS, including tracking projects, formatting, drafting, editing, and preparing content for publication - press releases, external and internal documentation, posting to websites and social media.
Responsible for department individual program websites including social media; draft, edit, upload web content and bios within branding guidelines.
Coordinate creation, editing, and printing of all print material to ensure compliance with branding guidelines.
Coordinate photo/video arrangements and permissions for website, publications, and recruitment needs.
Assist customers to ELPS social media platform for supplemental information
Monitor website in Google Analytics and provide semi-annual reports on web traffic
Act as logo liaison for the department
Register students for Banner system courses, manage permissions, and print academic history for ESM programs
Monitor SLATE system admissions; print applications and maintain student files
Prepare Annual Review Report and send out letters after committee reviews
Audit Admissions to Candidacy forms for all students in ESM and ACED programs
Coordinate with graduate students on admission and candidacy forms, comprehensive exams, graduations, and dissertation defenses
Assist in organizing departmental student orientation
Maintain and update all student files and records for ESM and ACED programs
Safeguard and store documents in accordance with policy
Assist faculty and graduate students to enroll students and complete graduation materials
Announce dissertation defenses to college faculty and staff via email
Serve as back-up for staff positions when needed
Provide administrative and clerical services including course documents, data reports, and textbook orders
Other duties as required