Strategic Inside Account Manager – Growth & Solutions

TD SYNNEX; Clearwater (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth Programs

Well-Being Initiatives

Diversity & Inclusion

Global Onboarding

Community Involvement

Job summary

TD SYNNEX is seeking an experienced Account Manager to own daily account contact, drive revenues, and develop strategic client solutions. You will resolve complex issues with minimal supervision and coordinate with TD executives as needed.

You will proactively manage accounts, analyze profitability, and identify opportunities to sell TD’s full portfolio of products and services, while delivering strategic business plans to management and guiding BI/vendor initiatives.

Qualifications

• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
• Able to be diplomatic when handling calls/correspondence for Management.
• Able to identify needs and opportunities and develop action plans to address.
• Able to interact effectively with all levels of management.
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Able to prepare/analyze appropriate reports and other business correspondence.
• Able to serve as a resource to others in the resolution of complex problems and issues.
• Able to sort through numerical information and recognize trends and details.
• Able to think strategically and tactically.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to analyze and resolve complex issues and problems in a sound and timely fashion.
• Able to maintain confidentiality of sensitive information.

Responsibilities

• Owns the daily contact with specific, identified accounts and drives revenues/margins through strategic client solutions.
• Handles complex customer issues with minimal supervision and leverages TD executives for support.
• Manages accounts by evaluating product mix and profitability; identifies opportunities to sell TD’s full portfolio.
• Develops strategic business plans and presents them to TD management.
• Directs KPI performance, vendor initiatives, and company directives across teams.
• Represents TD SYNNEX professionally in dealings with partners and customers; performs duties as assigned.
• Manages advanced inbound/outbound sales calls to quote prices and build relationships.
• Assists colleagues in resolving important customer problems and informs partners of promotions.
• Develops and implements business opportunities through customer-facing activities.

Skills

Communication

Customer Service Management

Problem Solving

Sales Expertise

SME Management

Job description

TD SYNNEX is seeking an experienced Account Manager to own daily account contact, drive revenues, and develop strategic client solutions. You will resolve complex issues with minimal supervision and coordinate with TD executives as needed.

You will proactively manage accounts, analyze profitability, and identify opportunities to sell TD’s full portfolio of products and services, while delivering strategic business plans to management and guiding BI/vendor initiatives.