Strategic Governance Engagement Director

CBRE; Richardson (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

CBRE is seeking an Engagement Director to lead 1-2 major technology programs, shaping strategies with business and technology owners from planning through delivery. You will own business cases, monitor performance metrics, and report to senior governance forums while managing key stakeholder relationships.

The role emphasizes delivering value on time and budget, aligning with CBRE RISE values, and collaborating across finance, operations, and product teams globally.

Qualifications

• Bachelor's Degree preferred with 5-10 years in a strategic program management role.
• Previous experience in general or strategic management consulting (e.g. Accenture, McKinsey).
• Ability to motivate team members with influence and accomplish goals.
• Proactive in identifying problems early and prioritizing deliverables.
• Good combination of technical and business background.
• Effectively communicate with stakeholders at all levels.
• Self-motivated, smart and quick to learn.
• Interest in, and focus on, customers and creating good user experiences.
• Willing to travel (likely 20-30%), locally and internationally.
• Excellent project management and organizational skills.
• Excellent written and verbal communication skills.
• Experience in agile software development processes.

Responsibilities

• Create structured strategic presentations for senior executives to understand engagement findings, considerations, recommendations, and action plans.
• Manage the delivery of large-scale programs; ensure risks and issues are identified and escalations are made when needed.
• Understand business functions and core activities to demonstrate cross-functional partnership across finance, supply chain, sales, and marketing.
• Provide insight into technology and innovation; advise on ERP/CRM/SFA and modern product development practices.
• Develop written communications (status reports, Steering Committee reports) and facilitate meetings with senior executives.
• Lead development of business cases with benefit commitments and timelines.
• Ensure programs deliver on-time, on-budget and realize committed benefits.
• Coordinate periodic reviews of programs and underlying technology products with metrics.
• Drive innovation in program management with new tools and templates.
• Coach and train team members within Digital & Technology and business groups.

Skills

Team leadership

Stakeholder management

Agile methodologies

Program governance

Risk management

Excellent communication

Travel willingness

Education

Bachelor's Degree

Tools

ERP systems

CRM

SFA

Job description

About The Role

The real estate market is undergoing significant and exciting changes driven by innovations in data and technology. Digital and Technology powered products play a vital role in CBRE’s mission to create unmatched value for our clients. Every year, CBRE invests heavily in the improvement and growth of its technology portfolio. These global technology programs are highly complex and have a high-risk profile proportionate to the rewards and value expected to be realized upon completion. These programs require the maturity, foresight, and tenacity of a seasoned Engagement Director to ensure successful delivery.

About The Role

The real estate market is undergoing significant and exciting changes driven by innovations in data and technology. Digital and Technology powered products play a vital role in CBRE’s mission to create unmatched value for our clients. Every year, CBRE invests heavily in the improvement and growth of its technology portfolio. These global technology programs are highly complex and have a high-risk profile proportionate to the rewards and value expected to be realized upon completion. These programs require the maturity, foresight, and tenacity of a seasoned Engagement Director to ensure successful delivery.

As a CBRE Strategic Governance Engagement Director, you will lead 1-2 pivotal technology programs or internal initiatives, overseeing their entire lifecycle from initial planning and design through to successful delivery. You will collaborate closely with business and technology product owners to craft program strategies and roadmaps, define and mobilize projects, and meticulously manage execution. This role also entails owning the program's business case, rigorously reviewing performance metrics, driving continuous improvement, and actively engaging with senior executives in governance forums, alongside managing critical stakeholder relationships.

What You’ll Do

• Create structured strategic presentations for senior executives to understand engagement findings, considerations, recommendations, and action plans
• Manage the delivery of large-scale programs; ensure that all risks and issues are properly identified, escalations are made when needed, and open actions are managed to closure
• Understand business functions, processes, objectives, inputs and outputs, and core activities to demonstrate and effectively enable cross-functional partnership (e.g. finance, supply chain, sales, and marketing teams)
• Provide insight into technology and innovation to the program being managed; demonstrates familiarity with common industry solutions (e.g. ERP, CRM, SFA) and advises/implements modern product development practices (e.g. agile, design thinking)
• Develop various forms of written communications (e.g. status reports, Steering Committee reports, etc.); facilitate meetings with senior executives and influences upwards and laterally to enable alignment and execution
• Lead the development of business cases with clearly identified benefit commitments (e.g. how and when deliverables will be achieved)
• Ensure programs are measured against true sources of value including focusing on on-time and on-budget program delivery as well as realizing the benefits committed
• Coordinate the periodic review of programs and their underlying technology products, which includes looking at key quarterly outcomes, performance metrics, and state of capital projects
• Participate and drive innovation in the program management domain by identifying new tools, templates, concepts, and techniques that result in improved and transparent program control
• Manage, coach, and train team members from Digital & Technology or business-facing groups who are part of projects and programs being managed
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information.

What You’ll Need

• Bachelor's Degree preferred with 5 - 10 years of relevant experience in a strategic program management role. In lieu of a degree, a combination of experience and education will be considered.
• Previous experience in general or strategic management consulting (e.g. Accenture, McKinsey, etc.)
• Ability to motivate team members with influence and accomplish goals
• Proactive in identifying problems early and to prioritize deliverables
• Good combination of technical and business background
• Effectively communicate with stakeholders at all levels
• Self-motivated, smart and quick to learn
• Interest in, and focus on, customers and passionate about creating good user experiences
• Willing to travel (likely 20-30%), locally and internationally
• Excellent project management and organizational skills
• Excellent written and verbal communication skills
• Experience in agile software development processes

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values In Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).