Strategic Fleet Account Manager

Dobbs Peterbilt; Sumner (WA); On-site; USD 70,000 - 110,000; Full time

Job summary

Dobbs Truck Group seeks a Dedicated Account Manager to manage and grow assigned fleet accounts, focusing on parts, service, and mobile maintenance to boost profitability. You will own relationships with fleet managers and procurement teams, driving retention and expansion across multiple locations.

The role requires collaboration with Parts, Service, and Operations, maintaining CRM records, and delivering proactive customer solutions to improve satisfaction and loyalty.

Qualifications

• Minimum 3 years of B2B account management or sales experience.
• Proven ability to grow and retain existing fleet accounts.
• Strong relationship building and cross functional collaboration.

Responsibilities

• Own and expand assigned fleet accounts, driving revenue across parts, service, and mobile offerings.
• Maintain relationships with fleet managers and executives to maximize share of wallet.
• Coordinate with Parts, Service, Body Shop, Mobile, and Operations to ensure service excellence.
• Develop account plans, track performance, and forecast revenue.

Skills

Account management

B2B sales

CRM systems

Relationship building

Cross-functional coordination

Data driven

Tools

Karmak

Decisiv

Job description

Dobbs Truck Group seeks a Dedicated Account Manager to manage and grow assigned fleet accounts, focusing on parts, service, and mobile maintenance to boost profitability. You will own relationships with fleet managers and procurement teams, driving retention and expansion across multiple locations.

The role requires collaboration with Parts, Service, and Operations, maintaining CRM records, and delivering proactive customer solutions to improve satisfaction and loyalty.