Strategic Financial Data & Tax Operations Analyst

NBMBAA; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of America in Jacksonville, FL seeks an in-office Operations professional to handle credit disputes, escalations and tax reporting with moderate complexity. You will analyze, reconcile, and validate data, while coordinating with multiple teams to resolve client inquiries.

Responsibilities include monitoring outreach, providing metrics, and supporting continuous improvement initiatives. Excellent communication, attention to detail, and the ability to multi-task are essential in a fast-paced

Qualifications

• Must have strong tax operations and data analysis skills.
• Ability to research, reconcile, and report with accuracy.
• Effective written and oral communication for stakeholders.
• Experience handling moderately complex operations issues.

Responsibilities

• Performs moderately complex activities supporting credit disputes, escalations, and tax reporting.
• Researches and resolves moderately complex data requests or exceptions.
• Performs routine analytics, report creation, and exception processing.
• Identifies risks and suggests process improvements.
• Provides quality service and support for internal partners and external clients.

Skills

Tax operations

Written communication

Oral communication

Attention to detail

Multi-tasking

Excel

Problem solving

Collaboration

Tools

Microsoft Word

PowerPoint

Job description

Bank of America in Jacksonville, FL seeks an in-office Operations professional to handle credit disputes, escalations and tax reporting with moderate complexity. You will analyze, reconcile, and validate data, while coordinating with multiple teams to resolve client inquiries.

Responsibilities include monitoring outreach, providing metrics, and supporting continuous improvement initiatives. Excellent communication, attention to detail, and the ability to multi-task are essential in a fast-paced