Strategic Digital Communications Lead

HCSC Operations; Chicago (IL); On-site; USD 62,000 - 136,000; Full time

Job summary

HCSC in Chicago is seeking a digital communications leader to develop and deliver multi-audience strategies (member, employer, broker, or employee) that align with the enterprise plan.

You will implement the strategy, manage day-to-day operations of the digital communications development and delivery team, and act as the expert for outbound digital channels. A collaborative mindset and strong stakeholder management are essential.

Qualifications

• Bachelor’s degree with 5+ years in business/tech roles or related research/marketing experience.
• Understand platform constraints when designing new features.
• Familiar with digital comms tech (Web 2.0) and CRM/media tactics.
• Clear verbal and written communication skills.
• Demonstrated leadership and staff development ability.
• Strong organizational and multi-project planning skills.
• Ability to build relationships across all organization levels and MS Office experience.

Responsibilities

• Develop and deliver a digital communications strategy for multiple audience segments.
• Implement the strategy and oversee day-to-day operations of the team.
• Serve as the go-to expert for outbound digital channels and benefits realization.
• Collaborate with stakeholders to align with the enterprise business plan.

Skills

Project leadership

Communication skills

MS Office proficiency

Strategic thinking

Education

Bachelor’s degree

Tools

Adobe Experience Manager

Job description

HCSC in Chicago is seeking a digital communications leader to develop and deliver multi-audience strategies (member, employer, broker, or employee) that align with the enterprise plan.

You will implement the strategy, manage day-to-day operations of the digital communications development and delivery team, and act as the expert for outbound digital channels. A collaborative mindset and strong stakeholder management are essential.