Strategic Delivery Lead, 3PL

McKesson; Columbus (OH); On-site; USD 96,000 - 161,000; Full time

Job summary

McKesson is seeking a Strategic Delivery Lead, 3PL, to own delivery coordination for digital transformation initiatives. The role emphasizes automation, cross-functional collaboration, and stakeholder management to drive efficiency across 3PL workflows.

The ideal candidate will have 7+ years in program management or digital strategy, with proven success delivering automation at scale in high-volume environments. A Bachelor’s degree in a related field is required.

Qualifications

• 7+ years of experience in program management, digital strategy, or business process improvement.
• Demonstrated ability to deliver measurable automation or efficiency outcomes across high-volume operational workflows.
• Experience managing cross-functional delivery programs without direct authority over stakeholders.
• Experience tracking and reporting on program KPIs for senior leadership audiences.
• Bachelor’s degree in Business, Operations Management, Information Systems, or a related field.

Responsibilities

• Own the delivery roadmap for all 3PL digital transformation workstreams — managing milestones, risks, and cross-functional coordination.
• Drive automation of low-complexity inbound volume — coordinating with Digital Strategy Specialists to deploy solutions across 3PL channels.
• Manage operational stakeholder relationships — securing business partner commitment to workflow changes and adoption.
• Track and report on progress for 3PL workstreams — delivering accurate status updates.
• Partner with external vendors to manage build requirements, delivery schedules, and solution acceptance for 3PL related work.
• Identify and resolve cross-functional blockers between the Digital Strategy team and 3PL operational partners.
• Apply business process improvement methods to surface automation opportunities and recommend process enhancements within 3PL workflows.

Skills

Program management

Digital strategy

Business process improvement

Stakeholder management

KPI reporting

Education

Bachelor’s degree in Business/Operations/Information Systems

Tools

PMP certification

Agile

Six Sigma

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Strategic Delivery Lead, 3PL is a senior individual contributor reporting directly to the Sr. Director of Operations Digital Strategy, serving as the dedicated program lead for all 3PL digital transformation initiatives. This role owns delivery coordination, stakeholder management, and progress tracking for 3PL-related workstreams, with a focus on moving low-complexity inbound volume onto automated or AI-assisted paths. The ideal candidate brings operational knowledge of 3PL workflows combined with proven experience delivering automation at scale.

Key Responsibilities

• Own the delivery roadmap for all 3PL digital transformation workstreams — managing milestones, risks, and cross-functional coordination
• Drive automation of low-complexity inbound volume — coordinating with Digital Strategy Specialists to deploy solutions across 3PL channels
• Manage operational stakeholder relationships — securing business partner commitment to workflow changes and adoption
• Track and report on progress for 3PL workstreams — delivering accurate status updates
• Partner with external vendors to manage build requirements, delivery schedules, and solution acceptance for 3PL related work
• Identify and resolve cross-functional blockers between the Digital Strategy team and 3PL operational partners
• Apply business process improvement methods to surface automation opportunities and recommend process enhancements within 3PL workflows

Must-Have Requirements

• 7 or more years of experience in program management, digital strategy, or business process improvement
• Demonstrated ability to deliver measurable automation or efficiency outcomes across high-volume operational workflows
• Experience managing cross-functional delivery programs without direct authority over stakeholders
• Experience tracking and reporting on program KPIs for senior leadership audiences
• Bachelor’s degree in Business, Operations Management, Information Systems, or a related field

Nice-to-Have Requirements

• Direct experience with 3PL or similar healthcare operations workflows
• Experience deploying AI or automation solutions in contact center and logistics environments
• PMP, Agile, or Six Sigma certification
• Familiarity with self-service deflection measurement and automation ROI tracking
• Advanced degree or equivalent professional certification

Our Base Pay Range for this position

$96,400 - $160,600

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.