Strategic Credit Analyst — Risk, Collections & Insights

Addison Group; Elk Grove Village (IL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group in Elk Grove Village, IL is seeking an Accounting Associate to support credit and collections within a well-established environment. The role emphasizes customer contact, credit reviews, and collaboration with internal teams to ensure timely payments.

The position involves month-end tasks, maintaining accurate records, and assisting with reporting. Candidates should have experience in credit/AR and strong Excel skills. Direct hire with stable, reputable work culture.

Qualifications

• Experience in credit, collections, accounts receivable, or a related financial/customer account management function preferred.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Excel and business software systems.
• Customer-focused mindset with the ability to professionally handle challenging situations.
• Experience in business-to-business environments is a plus.

Responsibilities

• Contact customers regarding outstanding account balances and payment status.
• Investigate and resolve billing discrepancies, payment issues, and account disputes.
• Review customer accounts and assist with establishing and maintaining appropriate credit limits.
• Evaluate orders that require credit review and communicate with internal stakeholders regarding account status.
• Monitor account aging and support initiatives to improve collections performance and reduce past-due balances.
• Gather and analyze financial and payment history information to support credit decisions.
• Maintain accurate customer account records and documentation.
• Partner with sales and customer-facing teams to address account concerns and facilitate issue resolution.
• Prepare reports and account summaries for management review.
• Analyze customer account activity and make recommendations regarding credit risk and account management.
• Follow up with customers through phone, email, and written correspondence to secure payment commitments.
• Assist with month-end reporting and other departmental projects as needed.
• Perform additional duties and special projects as assigned.

Skills

Analytical skills

Problem-solving

Communication skills

Excel proficiency

AR/Collections experience

Credit/account management

Tools

Microsoft Excel

Job description

Addison Group in Elk Grove Village, IL is seeking an Accounting Associate to support credit and collections within a well-established environment. The role emphasizes customer contact, credit reviews, and collaboration with internal teams to ensure timely payments.

The position involves month-end tasks, maintaining accurate records, and assisting with reporting. Candidates should have experience in credit/AR and strong Excel skills. Direct hire with stable, reputable work culture.