Strategic Communications and Growth Manager

Del-Co Water Company; Delaware (OH); On-site; USD 75,000 - 111,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Pension plan

401(k)

Roth 401(k)

Paid time off

Educational reimbursement

Job summary

Del-Co Water Company in Delaware, OH, is seeking a Communications Program Manager to lead a comprehensive communications strategy, brand management, media relations, and community engagement. The role focuses on building trusted communications across channels and driving member education initiatives.

You will translate complex topics for diverse audiences, develop presentations for leadership and public meetings, and oversee EyeOnWater enrollment campaigns with integrated digital tactics.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, English, Public Administration, or a closely related field.
• Minimum of seven years of progressively responsible experience in communications, public relations, marketing, or a related field.
• Demonstrated experience developing and executing communications strategies across multiple channels and audiences.
• Proven media relations experience, including drafting press releases and managing relationships with the media.
• Experience in crisis communications planning and execution.
• Proficiency with Microsoft Office Suite, design tools, and digital marketing platforms.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Strong strategic thinking and problem‑solving skills, with the ability to anticipate communications needs and align initiatives with organizational goals.
• Creative approach to communications, with the ability to develop content for diverse audiences.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently, exercise sound judgment, and take ownership of projects.
• Experience in water utilities, municipal government, or environmental nonprofits is preferred.
• Experience with photography, video production, or multimedia content creation is preferred.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Develop, implement, and refine Del-Co Water's comprehensive communications strategy across all channels and audiences.
• Establish and enforce Del-Co's brand, visual identity standards, and messaging framework.
• Evaluate program effectiveness using metrics and feedback; implement improvements.
• Manage relationships with external communications vendors and partners.
• Write, edit, and produce content across Del-Co's channels, including social media, newsletters, inserts, website, and internal communications.
• Develop member stories, employee spotlights, and community narratives.
• Translate complex technical topics into clear language for a general audience.
• Develop and deliver presentations for leadership, board meetings, and public events.
• Own digital communications strategy including social media, email marketing, and website content.
• Lead EyeOnWater enrollment through integrated digital campaigns and education initiatives.
• Serve as primary media contact and manage media inquiries.
• Draft and distribute press releases, advisories, and statements; monitor media inquiries.
• Develop and maintain crisis communications plan.
• Support community engagement through events, school programs, and outreach.
• Represent Del-Co at community events and conferences.
• Build relationships with municipal partners and regional stakeholders.
• Maintain Del-Co's brand standards and messaging guidelines.

Skills

Strategic thinking

Media relations

Crisis communications

Content creation

Digital marketing

Project management

Education

Bachelor's degree in Communications or related field

Tools

Microsoft Office

Design tools

Digital marketing platforms

Job description

Del-Co Water Company in Delaware, OH, is seeking a Communications Program Manager to lead a comprehensive communications strategy, brand management, media relations, and community engagement. The role focuses on building trusted communications across channels and driving member education initiatives.

You will translate complex topics for diverse audiences, develop presentations for leadership and public meetings, and oversee EyeOnWater enrollment campaigns with integrated digital tactics.