Strategic Commercial Renewals Manager (Remote)

Digital Realty Trust, L.P.; Dallas (TX); On-site; USD 91,000 - 126,000; Full time

Job summary

Digital Realty Trust, L.P. is seeking a Commercial Manager to lead renewal strategies for North American colocation portfolios. You will partner with customers and internal teams to negotiate outcomes and drive renewal execution.

The role focuses on retention, revenue growth, and contract value across complex B2B environments. You will manage the full lifecycle of renewals, forecast pipelines, and coordinate commercial approvals while leveraging Salesforce and CPQ tools to optimize terms and

Qualifications

• 5+ years experience in commercial management, renewals, or related field.
• Proven track record in customer negotiations and contract renewals.
• Understanding of pricing structures and revenue retention strategies.
• Ability to analyze contract, pricing and portfolio data to support decisions.
• Experience using Salesforce, CPQ tools, Excel, and digital signing platforms.

Responsibilities

• Manage the full lifecycle of customer contract renewals from opportunity identification through contract execution.
• Develop renewal strategies focused on retention, revenue growth, and term optimization.
• Lead negotiations on pricing, terms, service modifications and commercial agreements.
• Identify revenue enhancement opportunities via pricing adjustments and restructures.
• Collaborate with Asset Management, Sales, Legal, Finance, Operations, and Customer Success.
• Maintain renewal forecasts, pipeline reports, and portfolio analytics in Salesforce.
• Coordinate approvals, reviews, and strategic customer engagements.
• Analyze trends, market conditions, and pricing data to inform recommendations.
• Support strategic renewal initiatives and portfolio optimization efforts.

Skills

commercial management

renewals

contract negotiations

Salesforce CRM

CPQ tools

pricing strategies

revenue retention

stakeholder management

Tools

Salesforce CRM

CPQ tools

Microsoft Excel

DocuSign

Job description

Digital Realty Trust, L.P. is seeking a Commercial Manager to lead renewal strategies for North American colocation portfolios. You will partner with customers and internal teams to negotiate outcomes and drive renewal execution.

The role focuses on retention, revenue growth, and contract value across complex B2B environments. You will manage the full lifecycle of renewals, forecast pipelines, and coordinate commercial approvals while leveraging Salesforce and CPQ tools to optimize terms and