Strategic Client Success Manager

Guardian Life Insurance Company; Dallas (TX); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Flexible work opportunities

Skill-building and leadership development opportunities

Job summary

Guardian Life Insurance Company is seeking a Client Manager in Dallas to oversee client relationships. This role is crucial for ensuring client satisfaction and retention and is accountable for managing a client book of 100–1999 lives.

The successful candidate will have over 3 years of account management experience and a commitment to Guardian's values. Strong analytical and negotiation skills are essential for fostering relationships and achieving business growth.

Qualifications

• Minimum of 3 years experience in account management or sales.
• Ability to analyze data for renewal decisions.
• Depth of experience and knowledge of relevant industry products.

Responsibilities

• Manage client relationships and ensure satisfaction and growth.
• Work closely with sales team on account management strategies.
• Achieve yearly financial growth goals.

Skills

Strong communication skills

Problem-solving skills

Customer service acumen

Strategic thinking

Negotiation skills

Education

BA or BS degree or equivalent experience

Tools

Microsoft Office suite

Salesforce

Tableau

Job description

Guardian Life Insurance Company is seeking a Client Manager in Dallas to oversee client relationships. This role is crucial for ensuring client satisfaction and retention and is accountable for managing a client book of 100–1999 lives.

The successful candidate will have over 3 years of account management experience and a commitment to Guardian's values. Strong analytical and negotiation skills are essential for fostering relationships and achieving business growth.