Strategic Client Partner - Cloud & AI Transformation

Infosys BPM Philippines; Detroit, Northern (MI, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Disability Insurance

Health & dependent care reimbursement

401(k) plan

Job summary

Infosys seeks an Associate Manager of Client Services for its Financial Services vertical. The AMCS handles client interfaces within the account scope and collaborates with senior managers to build an account plan, driving client management and growth.

The role involves leading strategic Cloud & AI transformation conversations, coordinating with delivery and alliance teams, and ensuring value realization for major banking, payments, and insurance clients.

Qualifications

• Bachelor’s degree or foreign equivalent required with strong sales/relationship management experience
• Significant business development and project management experience
• Experience interacting with C-level client contacts; strong proposal leadership

Responsibilities

• Client relationship management and business development: manage client relationships and pursue opportunities (~$10M+).
• Client delivery assurance: collaborate with delivery stakeholders to fulfill commitments.
• Account planning and governance: create plan with relationships, opportunities, pricing and governance mechanisms.
• Lead Cloud & AI transformation sales conversations and build compelling business cases.
• Partner with delivery leadership to ensure successful execution and client satisfaction.

Skills

Client relationship management

Business development

Account management

Leadership

Proposal presentations

Communication

C-level relationships

Education

Bachelor's degree

MBA

Job description

Infosys seeks an Associate Manager of Client Services for its Financial Services vertical. The AMCS handles client interfaces within the account scope and collaborates with senior managers to build an account plan, driving client management and growth.

The role involves leading strategic Cloud & AI transformation conversations, coordinating with delivery and alliance teams, and ensuring value realization for major banking, payments, and insurance clients.