Strategic Business Consultant (Retirement Sales)

Ascensus; Dover (DE); On-site; USD 90,000 - 140,000; Full time

Job summary

Ascensus is the leading independent technology and service platform powering savings plans across America. This role partners with Client Services to serve elite advisors, driving retention and organic growth through strategic analyses and consultative solutions.

The successful candidate will meet with C‑level executives to educate and communicate platform rollouts, provide training, and collaborate across Ascensus to enhance service and capture a larger share of wallet from elite advisors.

Qualifications

• Bachelor’s degree in business or related field, or equivalent experience.
• 5+ years in retirement services.
• Direct client relationships in financial services admin environment.
• Ability to work independently and in a team.
• Excellent analytical and problem solving skills.
• Detail oriented with high quality under tight time constraints.
• Sound business judgment balancing client needs and organizational considerations.
• Excellent written and oral communication, including group presentations.
• Proficiency with MS Office (Excel, Word, PowerPoint).
• Ability to coordinate and run meetings with senior personnel.
• Ability to travel as required.
• Demonstrated project management skills.
• Understanding of investments used in retirement programs.

Responsibilities

• Protect confidential data and safeguard against unauthorized access or disclosure.
• Uphold Core Values of People Matter, Quality First and Integrity Always® in daily actions.
• Foster relationships and promote organic growth with elite advisors through strategic analyses and consultative solutions.
• Meet with C-Level executives to develop education and communication strategies.
• Communicate new platform rollouts and enhancements; provide training as appropriate.
• Demonstrate proactive client focus and teamwork to enhance retention and growth.
• Advocate for elite advisors and their clients by coordinating with internal Ascensus departments.
• Enhance the Ascensus experience to capture a greater share of wallet from elite advisors.
• Review book of business to identify plan retention and optimize products/services; generate revenue.
• Identify and execute cross-sell revenue opportunities.
• Deliver customized book of business reporting (AFCA, advanced payment reporting, Plan Illustrator, Fiduciary Benchmark).
• Lead or participate in projects delivering additional value for existing relationships.
• Conduct plan-specific pricing reviews to retain at-risk clients.

Skills

Relationship management

Analytical

Problem solving

Communication

Independent worker

Team collaboration

Public speaking

Travel

Education

Bachelor's degree in business

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Section 1: Position Summary

This position will work closely with Client Services to serve as the focal point for elite advisors. Responsibilities include relationship management of elite advisors ensuring a successful service experience, book of business retention and growth of existing business organically.

Section 2: Job Functions, Essential Duties and Responsibilities

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
• Foster lasting relationships and promote organic growth with elite advisors through value-added strategic analyses and execution of consultative solutions to further Ascensus’ reputation as a premier provider of retirement plan services.
• Meet with C-Level executives of employers to develop education and communication strategies.
• Communication of new platform rollouts and enhancements; providing training as appropriate.
• Consistently demonstrate a superior level of proactive client focus and teamwork. Leverage industry knowledge to promote key intermediary satisfaction, leading to client retention and organic growth.
• Internal advocate for elite advisors and their clients by coordinating with internal Ascensus departments.
• Consistently enhance the Ascensus experience to strengthen relationships and capture a greater share-of-wallet from elite advisors.
• Review existing book of business to identify plan retention; and to position products and services to optimize plan performance, and to add value for advisors and generate revenue to the business.
• Identify and execute cross-sell revenue opportunities
• Delivery of customized book of business reporting (AFCA, advanced payment reporting, Plan Illustrator, Fiduciary Benchmark and other reporting as determined)
• Lead and/or participate in projects and initiatives related the creation of additional value for existing relationships.
• Conduct plan-specific pricing reviews, including a review of investments, to evaluate profitability and make recommendations for pricing adjustments where appropriate to retain at-risk clients, elite advisors.
• Maintain proficiency with multiple partner products and Ascensus’ proprietary products to effectively manage elite relationships across these platforms.
• Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function.

Supervision

• N/A

Section 3: Experience, Skills, Knowledge Requirements

• Bachelor’s degree in business or related fields, or equivalent work experience
• 5+ years of experience in retirement services industry
• Prior experience with direct client/client equivalent relationships within a financial services administrative environment
• Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment
• Excellent analytical and problem solving skills
• Ability to work with a high level of independence
• Must be detail oriented and be able to produce high quality work within tight time constraints
• Ability to make sound business judgments while effectively balancing client needs and organizational considerations
• Excellent written and oral communication skills, including group presentation experience.
• Proficiency with Microsoft Office products including Excel, Word and PowerPoint
• Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments
• Ability to travel as required
• Demonstrated project management skills
• Detailed understanding of investments utilized in retirement programs

We are proud to be an Equal Opportunity Employer

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