Strategic Admissions & Care Transitions Lead

Pinellas Park Post-Acute and Rehab; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Vivo Healthcare Pinellas is seeking an Admissions Director to lead the referral, admission, and intake process for residents entering our skilled nursing facility. You will serve as the primary liaison between hospitals, families, physicians, case managers, and internal departments to ensure smooth transitions of care and timely admissions.

You will coordinate bed availability, verify insurance, obtain physician orders, and maintain admission documentation while supporting census growth and

Qualifications

• Experience in healthcare admissions, case management, customer service, or marketing.
• Skilled nursing facility or long-term care experience strongly preferred.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and documentation skills.

Responsibilities

• Receive, review, and process referrals from hospitals, physicians, case managers, and community partners.
• Coordinate all aspects of resident admissions, including bed availability, payer verification, and clinical acceptance.
• Communicate with prospective residents and family members regarding services, admissions requirements, and facility expectations.
• Conduct facility tours for potential residents and families.
• Verify insurance coverage, Medicare, Medicaid, managed care, and private pay eligibility.
• Collaborate with nursing, therapy, dietary, social services, and other departments to prepare for new admissions.
• Ensure all required admission documentation is completed accurately and timely.
• Obtain and maintain physician orders, medical records, and transfer documentation prior to admission.
• Coordinate transportation and admission logistics when needed.
• Maintain census reports and admission tracking logs.
• Participate in marketing and community outreach activities to build referral relationships.
• Follow HIPAA guidelines and maintain confidentiality of resident information.
• Ensure compliance with federal, state, and facility admission regulations.
• Assist with discharge planning and readmission coordination when applicable.
• Participate in meetings related to census, occupancy, and referral development.

Skills

Communication

Relationship building

Customer service

Attention to detail

Problem-solving

Time management

Multitasking

Education

High school diploma or GED

Associate’s degree

Bachelor’s degree

Job description

Vivo Healthcare Pinellas is seeking an Admissions Director to lead the referral, admission, and intake process for residents entering our skilled nursing facility. You will serve as the primary liaison between hospitals, families, physicians, case managers, and internal departments to ensure smooth transitions of care and timely admissions.

You will coordinate bed availability, verify insurance, obtain physician orders, and maintain admission documentation while supporting census growth and