Strategic Accounts Manager (Aerospace/Defense)

TTI, Inc.; Overland Park (KS); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)/Roth with matching

Healthcare Savings Accounts

Tuition Reimbursement

Professional development opportunities

Philanthropic opportunities

Job summary

TTI, Inc. is seeking a Strategic Accounts Manager to develop and maintain key customer relationships, maximizing sales, gross profit, and ROI. You will craft corporate strategies for assigned accounts and collaborate with sales branches to position TTI as the preferred supplier.

Headquartered in Fort Worth, TX, TTI is a leading distributor with global reach. The role requires strong negotiation, analytical, and communication skills, plus 50% travel and a valid driver’s license.

Qualifications

• Thorough knowledge of company product lines, sales, purchasing, operations, and systems.
• Strong analytical, problem solving, negotiation and organizational skills.
• Respond tactfully and effectively to sensitive inquiries and complaints.
• Ability to write and present information to internal and external audiences.
• Basic proficiency with Microsoft Office applications.
• Willingness to travel 50% of the time.
• Must possess valid state driver’s license and insurable driving record.

Responsibilities

• Develop and maintain strategic account relationships to maximize sales and profit.
• Develop business strategies and coordinate reviews with customers and management.
• Create formal sales and marketing presentations using technical resources.
• Assist VP of Strategic Sales with annual budgeting and forecasting.
• Develop pricing strategies and enhance profitability with contract negotiations.
• Maintain customer data for trend analysis and market awareness.
• Support Strategic Programs (MRP1/AIM) to strengthen account position.
• Coordinate with field operations to ensure quality and customer service.

Skills

Analytical skills

Negotiation

Problem solving

Organizational skills

Education

High school diploma or GED

Bachelor's degree in related field

Tools

Microsoft Office

Job description

Develop and maintain assigned strategic account customer relationships, utilizing TTI's products and services to maximize sales, gross profit, and return on investment/assets. Develop the corporate strategy for the strategic accounts and work closely with the sales branches to position TTI as the preferred supplier.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Our Strategic Accounts Managers Team:

• Develop business strategies for assigned accounts by identifying status and focus of the customer, along with potential avenues for account growth. Success is measured by increased sales/meeting sales objectives.
• Develop and coordinate customer corporate-to-corporate reviews by interfacing with the customer and TTI management to arrange agenda/itinerary content, creating a productive and well-prepared information exchange.
• Create formal sales and marketing presentations by utilizing technical resources and corporate information for consistent company message.
• Assist the Vice President of Strategic Sales with the annual budgeting process by giving input and projections on cost and expenses forecasted for the upcoming fiscal year.
• Responsible for developing relationships with assigned accounts which will result in knowledge of competitive intelligence and "most favored" competitive positioning.
• Responsible for initiating, expanding and renewing product pricing agreements and achievement of incremental profitability through additional negotiation of manufacturer's award of contract.
• Maintain information about customer inventory and buying processes by keeping account information in the database timely, resulting in accurate data for trend analysis.
• Reviews financial results and recommends adjustments to achieve growth and profit objectives.
• Assist in the development and support of Strategic Programs (MRP1/AIM) in order to enhance TTI's position within assigned accounts.
• Support TTI dedicated field operations by having team involvement and coordination producing quality work with seamless communication and highest customer service.
• Share the vision of TTI by upholding the mission and ethical business standards in every transaction.
• Foster customer good will/relationship development by hosting customer visits and tours to corporate facilities.
• Identify trends and potential concerns with assigned accounts by pursuing resolution with appropriate personnel resulting in quick issue resolution and proactive customer service.
• Maintains market awareness on competitor activities, industry tends and new concepts by reading industry periodicals, networking, attending periodic update training events and trade shows which will ensure that the manager is adding value and is current on industry knowledge to aid in making informed decisions.
• Participates in the TTI Total Quality Program by driving the importance of quality, ensuring the branch is following the defined processes, and identifying the areas of process improvement.
• Performs other related duties as assigned.

Education and Experience Requirements:

• High school diploma or GED required.
• Bachelor's Degree in a related field and five to seven years' experience in electronics distribution or a related field preferred, or equivalent combination of education and experience.

What we look for:

• Possess or gain a thorough knowledge of company product lines, sales, purchasing, operations, and systems.
• Exhibit strong analytical, problem solving, negotiation and organizational skills.
• Respond tactfully and effectively to sensitive inquiries and complaints.
• Ability to write and present information to internal and external audiences.
• Knowledge of Microsoft Office applications at a basic level preferred.
• Must be able to travel 50% of the time.
• Must possess valid state driver's license, safe driving record and be insurable by the Companies' liability carrier.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
• Educational Assistance (Tuition Reimbursement)
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
• A strong focus on giving back to our communities through philanthropic opportunities

Want to learn more? Visit us at Working at TTI, Inc.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.