Strategic Accounts

Cervin; New York (NY); Hybrid; USD 150,000 - 225,000; Full time

Job summary

A leading technology firm in New York is seeking an experienced Sales professional for a full-time role in strategic account management. You will be responsible for managing enterprise customers, leading commercial conversations, and driving account growth. The ideal candidate has over 6 years of experience in enterprise sales and a proven track record in growing large accounts. This position involves consultative interactions with high-level stakeholders and requires strong communication skills. Hybrid work is expected, splitting time between the office and customer sites.

Qualifications

• 6+ years of experience in strategic account management, enterprise sales, partnerships, or consulting.
• Strong track record of growing Fortune 100 enterprise accounts.
• Experience working with technical products is strongly preferred.

Responsibilities

• Own the lifecycle success and growth of a portfolio of strategic enterprise customers.
• Map stakeholders, goals, and usage patterns to build and execute account plans.
• Lead customer strategy conversations with stakeholders across sales, solutions, and product teams.

Skills

Account management

Enterprise sales

Communication skills

Commercial instincts

Cross-functional collaboration

Job description

Coast

$150K - $225K • New York, NY, US

Job type: Full-time

Role: Sales

Experience: 6+ years

Visa: US citizen/visa only

About the role

Who We Are

Coast makes technical products visual. Instead of sending prospects documentation, decks, or one-off demos, customer-facing teams use Coast to show exactly how their product works in context. Any UI, any workflow, any integration. Sales, marketing, and solutions teams use Coast to collapse sales cycles, build pipeline, and deliver bespoke solution journeys across complex, multi-stakeholder deals.

The Opportunity

This is not a traditional account management role. Coast sits close to the product, solutions, and revenue motions of our customers, so success requires a highly consultative and commercially driven approach. You'll work across executives, pre-sales leaders, solution engineers, product marketers, and technical teams to help customers operationalize the platform in a way that drives measurable business impact.

We're looking for someone who can build deep trust with senior stakeholders, lead sharp commercial conversations, identify whitespace, and translate customer usage and organizational complexity into account strategy and revenue growth.

This is a full-time, NYC-based role. You'll split time between the office and being on-site with customers.

What You'll Do

• Own the lifecycle success and growth of a portfolio of strategic enterprise customers
• Map stakeholders, goals, and usage patterns to build and execute account plans
• Lead customer strategy conversations with stakeholders across sales, solutions, and product teams
• Run business reviews that tie platform usage to concrete business outcomes
• Identify and qualify expansion opportunities across teams, products, and use cases
• Partner with internal teams to ensure strong adoption and customer success
• Deliver meaningful net revenue retention through expansion within enterprise accounts
• Contribute to best practices for strategic account management at Coast

Qualifications

• 6+ years of experience in strategic account management, enterprise sales, partnerships, or consulting
• Strong track record of growing Fortune 100 enterprise accounts
• Experience working with technical products is strongly preferred
• Excellent communication skills, especially with executive stakeholders
• Ability to translate complex concepts into clear, actionable narratives
• Strong commercial instincts and comfort working with usage and account signals
• High ownership and ability to operate independently in a fast-paced environment
• Experience working cross-functionally with sales, product, and solutions teams

What Success Looks Like

• Customers expand because the platform becomes embedded in how they distribute and sell their products
• Executive stakeholders clearly understand the value being driven
• You consistently uncover and execute on new growth opportunities within accounts
• The platform becomes a durable part of customers' go‑to‑market infrastructure

About Coast

Coast makes APIs visual, enabling companies to create instant and bespoke previews of a true integration for customers. Instead of showing prospects API documentation, customer-facing teams can now demo exactly what their API can do for any given prospect. Sales, marketing and solutions teams use Coast to collapse sales cycles, build pipeline, and offer bespoke solution journeys.

We’re trusted by some of the world’s most innovative companies: Twilio, Plaid, FIS, Zurich Insurance, etc., and we’re backed by firms and operators like Y Combinator, Arash Ferdowsi, Calvin French‑Owen, Amjad Masad, Liquid2 and more.