Strategic Account Manager, Medical Communications

Precision AQ; Yardley (Bucks County); On-site; USD 79,360 - 119,040; Full time

Benefits offered by this job

Discretionary annual bonus

Health insurance

Retirement savings benefits

Life insurance

Disability benefits

Parental leave

Paid time off

Job summary

Precision Medicine Group is seeking a Strategic Account Manager to serve as the senior liaison to clients and the Strategic Account Director. The SAM will progressively handle a book of business, guiding campaigns and coordinating cross-functional teams to meet client objectives.

The role emphasizes strategic planning, budget oversight, and development of client relationships, with growth into a Strategic Account Director position over time.

Qualifications

• Bachelor’s degree; advanced degree preferred in life sciences, pharmacy, medicine, or management/business.
• Minimum 3 years in account management overseeing client relationships and internal teams.
• Experience in medical communications or related industry; exposure to medical affairs/publications/peer-to-peer marketing preferred.

Responsibilities

• Understand client business challenges and strategic questions; help define and achieve goals.
• Prepare annual strategic/tactical plans and campaigns; manage client relationships.
• Propose, sell to clients, and oversee ideas aligned with client objectives; provide ongoing unsolicited optimization ideas.
• Manage client and Precision AQ communication on strategy and planning; act as extension of client’s team.
• Mentor and coach team members; manage budgets and drive efficiency to maximize client and company value.

Skills

PowerPoint

Strategic thinking

Client interaction

Market dynamics

Business metrics

Education

Bachelor's degree

Advanced degree (life sciences)

Job description

Strategic Account Manager (SAM) is the first line of support to the Strategic Account Director. In this position, the SAMs will manage projects under the direction of the Strategic Account Director, and having mastered the responsibilities outlined below, eventually assume their own book of business as a Strategic Account Director (StrAcctDir).

Responsibilities

Big Picture for Clients

• Understand the business challenges your client is facing and what strategic questions they are or should be asking
• Help clients define and achieve their business goals
• Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year
• Manage and strengthen client relationships
• Propose, sell to clients, and oversee ideas and projects that are tied to clients' objectives
• Continuously offer unsolicited ideas to increase the effectiveness of clients' brand and company activities

Big Picture for Precision AQ

• Understand revenue generation and recognition, and contribute to Precision AQ's profitability through good management
• Serve as an advocate and strong representative for Precision AQ
• Identify and cultivate new business opportunities (even if it means just passing them along internally)

Day-to-Day for Clients

• Initiate and oversee Precision AQ activities on behalf of and in support of clients
• Manage day-to-day client-Precision AQ communication on strategy (ideas, recommendations, approaches to consider) and planning
• Become a partner to each client, functioning as an extension of the client's team by taking ownership and accountability for their business

Day-to-Day for Precision AQ

• Closely manage clients' budget and team efficiency to maximize return for clients and Precision AQ
• Work with the internal team to exceed clients' expectations
• Mentor, train, and coach team members to facilitate growth and development

Additional Responsibilities

• Stay abreast of developments (eg, science, competitors, regulations) in clients' industries
• Keep honing marketing and strategy expertise to better serve clients and Precision AQ
• Network and connect to grow your influence and add value

Support of the StrAcctDir may include tasks, such as: assisting in the preparation of annual strategic/tactical plans for clients and Precision AQ, addressing ad hoc client requests and needs, reviewing and finalizing materials for distribution to the client or other external parties, participating in and/or leading calls with clients or healthcare practitioners, preparing content as necessary to fulfill client requirements, traveling to and attending and supporting live meetings with clients and or healthcare practitioners, and more. The day-to-day activities of a SAM will vary greatly depending on client needs, account size, product status, and Precision AQ needs and may include assuming an independent lead role on individual projects as well as responsibility for a modest revenue goal.

Desired Skills

We seek highly motivated people with outstanding professional credentials, business accomplishment, and leadership. In addition, we place high value on relevant personal qualities: resourcefulness, tenacity, independence, energy, and self-confidence.

Qualifications

• Bachelor's degree required; Advanced degree (PhD, MD or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing or business is preferred
• Minimum of 3 years of experience in account management, overseeing both client relationships and internal teams within the medical communications or a related industry. Prior exposure to medical affairs, publications, and/or peer-to-peer marketing is strongly preferred.

Skills

• PowerPoint design proficiency
• Strong strategic and analytical background
• Ability to interact in a professional manner with clients and leaders with scope in a variety of therapeutic areas
• Ability to understand and interpret market dynamics, scientific information, and clinical and preclinical data
• Ability to interpret business metrics and financial information

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range: $79,360 USD - $119,040 USD

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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [e-mail].