Strategic Account Manager, Foodservice Solutions

Franke LLC; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Franke LLC is seeking a Regional/Market-based Account Support and Sales professional to drive business development. You will manage relationships with major customers, coordinate cross-divisional support, and lead executive reviews to ensure alignment with customer goals.

The role emphasizes achieving growth targets, defending against competitors, and providing feedback on market conditions while coordinating with senior managers and regional stakeholders.

Qualifications

• Minimum Associate’s Degree; Bachelor’s Degree preferred.
• Minimum one (1) year prior work experience.
• Or equivalent combination of education and experience.

Responsibilities

• Achieve sales growth targets and market share gains.
• Develops and maintains relationships with assigned key customer contacts and corporate decision-makers.
• Defend organization from competitors and provide feedback on competitive landscape.
• Establish and execute executive reviews with corporate and regional stakeholders.
• Prepare and communicate monthly progress reports on business development and quotes.
• Coordinate and communicate results of new product field testing and resolve any product performance issues.
• Investigate and determine causes of customer issues related to product functionality or service levels, with timely action.
• Serve as liaison between customer and all company divisions as required.
• Attend and coordinate customer and industry trade shows and conventions.
• Reliability in attendance is required.
• Other duties as assigned.

Skills

Customer service

Sales & marketing

Language skills

Math skills

Reasoning skills

MS Word/Excel/PPT/PBS

Education

Associate’s Degree

Bachelor’s Degree preferred

Tools

MS Word

MS Excel

PPT

PBS

Job description

Franke LLC is seeking a Regional/Market-based Account Support and Sales professional to drive business development. You will manage relationships with major customers, coordinate cross-divisional support, and lead executive reviews to ensure alignment with customer goals.

The role emphasizes achieving growth targets, defending against competitors, and providing feedback on market conditions while coordinating with senior managers and regional stakeholders.