Strategic Account Manager, Data Center & Industrial

Carrier; Clayton (NC); Remote; USD 118,000 - 235,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Vacation and leave benefits

Disability insurance

Life insurance

Tuition assistance

Job summary

Carrier is seeking a Market Leader for Data Centers and Industrial to drive growth with national accounts in the U.S. You will lead strategic relationships with senior clients, expand Carrier's presence in data center facilities, and coordinate with cross-functional teams to deliver service and aftermarket solutions.

The role emphasizes developing opportunities, negotiating complex contracts, and traveling up to 30% to meet clients and drive revenue within contracted scope.

Qualifications

• Bachelor's degree plus 5+ years in HVAC/Industrial/Data Center sales or 10+ years in technical sales.
• Ability to travel ~30% domestically.
• Experience presenting to C-Suite clientele.
• Strong knowledge of Industrial and Data Center markets.

Responsibilities

• Develop new business relationships and create a business case for Carrier services.
• Engage end-user decision-makers including C-Level executives and facilities directors.
• Prepare and negotiate complex sales contracts across many accounts.
• Collaborate with field sales, service, operations and leadership to drive growth.
• Build strategic sales plans to position Carrier for targeted projects.
• Track sales activity, forecasts and expenses; report regularly.

Skills

Sales experience in HVAC/Industrial/DS

C-suite relationship building

Strategic account development

Travel readiness 30%

Education

Bachelor's Degree in Engineering/Related field

MBA or Master’s degree (preferred)

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

This role requires the candidate to be able to identify service solution selling opportunities, work with key players within National & Regional Account customers and develop key strategic C-Level relationships with Service & Aftermarket customers who have a National / Regional presence. This role also requires the candidate to be able to collaborate across the North America Field Operations organization, the Strategic Account Team Leaders (Carrier Factory), and other Carrier Corporation National Leaders to drive growth within their assigned accounts.

As the Market Leader for Data Centers and Industrial, this candidate will act as the primary contact on all associated strategic customers and develop a professional relationship within their senior leadership with the purpose of understanding the customer needs and meets those within the bounds of contracted scope. Additionally, this role will support the daily interactions with our Strategic Account Data Center and Industrial Team and their customers in an effort to expand the relationship and grow our overall share of wallet.

Key Responsibilities

• Develop new business relationships with end-user clients while creating a business case to utilize Carrier Commercial Service and Aftermarket for service within their facilities and for replacement projects.
• Communication with end-user decision-makers including C-Level executives, VP of Operations, Directors of Facilities and Engineering professionals. Responsible to maintain/expand these relationships within assigned, existing client accounts as well as build new customer relationships. Act as a trusted advisor to customers.
• Prepares and negotiates complex sales contracts with a large number of accounts.
• Partner with the field sales and service team members, operations, branch and regional leadership as necessary. Interacts well with Field Management and supports their business growth targets.
• Work directly with building owners to improve system reliability, reduce energy consumption and improve the indoor environment.
• Create and implement strategic sales strategies to successfully position Carrier as the preferred supplier to secure targeted projects in a competitive environment.
• Manage current Carrier buying group relationships to maximize service and aftermarket sales.
• Effectively perform needs assessments, develop/coordinate sales proposals and estimates, and presentations. Work with operations, finance, legal and other inside and outside resources as needed to facilitate the sale and negotiate a satisfactory contract.
• Prepare accurate and detailed sales activity reports, forecast reports, Sales Force updates and expense tracking.
• Participate in professional organizations to build a network of contacts to advance achievement of sales targets.
• Team sells with solutions partners to bundle solutions and expand Carrier participation in opportunities.
• Experience professional in National Sales Business Development Role. Participating in activities such as bids, trade shows, and customer relationship management.
• Responsible for representing the broader company's interests and building business relationships to enhance sales business development performance that align with companies mission, purpose and strategy.
• Responsible for collecting and analyzing market data to call on current and potential customers.
• Supports existing customer relationships and travel as necessary (estimated 30% travel).
• Works autonomously with limited oversight from manager.
• Coaches and reviews the work of field level professionals.
• Influences others regarding policies, practices and procedures.

This role offers location flexibility within the United States, provided the candidate has convenient access to a major metropolitan airport.

Required Qualifications

• Bachelor's Degree and 5+ years of engineering, sales and/or business development experience in the HVAC, Industrial, or Data Center Industry OR High school/GED and 10+ years of technical sales and/or business development experience in the HVAC, Industrial, or Data Center Industry.
• Ability to travel 30% Domestically.

Preferred Qualifications

• Bachelor’s degree in engineering or business.
• MBA or a Master’s degree.
• Experience presenting to C-Suite level clientele.
• Has advanced knowledge of the Industrial and Data Center market and those customers we interact with.
• Requires high level of technical and financial expertise to effectively and independently assist field offices in selling Carrier Commercial equipment and service.
• Related professional certifications preferred.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability : Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 12 October 2026

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.