Strategic Account Manager

ERMCO-ECI Remote; Yuma (AZ); Remote; USD 90,000 - 130,000; Full time

Job summary

ERMCO, a leader in electric power solutions, seeks a Strategic Account Manager to grow key customer relationships from a remote location within US states. You will craft account plans, align ERMCO offerings with customer needs, and drive revenue growth across utilities, OEMs, and industrial clients.

You will collaborate with internal teams to deliver tailored, high-value solutions, negotiate contracts, and monitor market trends to inform strategy.

Qualifications

• 5+ years in strategic account management, sales or business development.
• Proven success managing complex customer relationships and revenue growth.
• Strong communication, negotiation and interpersonal skills.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets.
• Maintain relationships with assigned strategic accounts for loyalty.
• Identify growth opportunities to maximize revenue and profitability.
• Collaborate with Sales, Marketing, Product Development, and Operations.
• Present regular business reviews, forecasts, and account plans.

Skills

Strategic account management

Sales

Relationship building

Negotiation

Cross-functional teamwork

Education

Bachelor's degree in Business/Marketing/Engineering or related field

Tools

CRM software

Sales analytics tools

Job description

OverviewAbout ERMCOElectric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America.With commitments to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future.

Job Summary

The Strategic Account Manager is responsible for managing and growing relationships with key strategic customers. This role serves as the primary point of contact, developing a deep understanding of customer needs and business objectives to deliver tailored solutions that drive mutual growth and long-term partnerships. The position requires strong collaboration across internal teams to ensure customer satisfaction and successful execution of business plans.

This role is remote within the following states: AZ, FL, GA, IL, KS, MA, MI, NC, NE, SD, TN, TX, WI, and WY. Candidates may reside in or relocate to any of these states. Relocation assistance will be provided.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry.
• Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
• Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
• Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
• Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO's offerings accordingly.
• Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
• Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
• Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
• Ensure timely resolution of customer issues and escalations to maintain positive relationships.
• Represent the company at industry events, conferences, and trade shows.
• Travel required to customer sites and industry events (up to 50%).

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or related field.
• 5+ years of experience in strategic account management, sales, or business development.
• Proven success managing complex customer relationships and driving revenue growth.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable account strategies.

Preferred Qualifications

• Knowledge of the distribution transformer industry and its products.
• Experience in industrial manufacturing, electrical equipment, or related industries.
• Advanced degree or relevant certifications in sales or account management.
• Proficiency with CRM and sales analytics tools.
• Demonstrated ability to work cross-functionally in a team-oriented environment.

Let's Build the Future TogetherAt ERMCO, your ideas matter, your growth is supported, and your impact is real. Whether you're building on early career experience or launching your professional journey, you'll have the opportunity to learn, contribute, and grow in a manufacturing environment that values innovation and collaboration. Join ERMCO and TRANSFORM your career!

Job Locations

US