Strategic Account Manager

Agility Robotics; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading robotics company in the United States seeks a Strategic Account Manager to enhance partnerships and drive growth with enterprise customers. The ideal candidate will have 7+ years in account management, especially in robotics or automation, demonstrating strong analytical and communication skills. This full-time role offers comprehensive benefits, including flexible work arrangements, stock options, and professional development opportunities.

Benefits

401(k) Plan with 6% company match

Stock options

100% company-paid medical, dental, and vision insurance

Unlimited PTO for exempt employees

Catered lunches four times a week

Generous paid parental leave programs

Professional development and tuition reimbursement

Qualifications

• 7+ years of experience in account management, enterprise sales, or strategic partnerships.
• Proven ability to manage large, complex accounts.
• Exceptional written and verbal communication skills.

Responsibilities

• Proactively identify and develop new strategic business opportunities.
• Lead all stages of the sales cycle from qualification to contract closure.
• Work with cross-functional teams to ensure a unified customer experience.

Skills

Account management

Enterprise sales

Strategic partnerships

Relationship-building

Analytical skills

Communication skills

Education

Bachelor’s degree in Business or Engineering

Job description

Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling.

About the Role

We are seeking a highly motivated and relationship-driven Strategic Account Manager to join our growing Commercial team. This role is ideal for a seasoned sales professional who excels at building deep, long-term partnerships with enterprise customers and driving strategic growth within existing accounts. You will play a key role in expanding Agility’s footprint with customers adopting our humanoid robot, Digit, ensuring successful deployments and maximizing account value through consultative engagement and strategic planning.

The ideal candidate will have a proven record of managing complex, multi-stakeholder accounts in advanced technology, automation, or robotics industries. You will work cross-functionally with Product, Engineering, and Operations to ensure that customer needs are met while aligning growth opportunities with Agility’s broader mission and roadmap.

About the Work

Customer Relationship Management & Consultative Approach

• Proactively identify, qualify, and develop new strategic business opportunities within target industries and accounts through market research, networking, and inbound lead qualification.
• Conduct initial discovery calls to understand complex customer needs and align them with our robotic solutions.
• Act as a trusted advisor, providing comprehensive insights into how our robotic products and services can help to solve specific customer challenges.
• Guide existing strategic accounts through a deep engagement identifying opportunities for expanded product adoption and long-term partnership.
• Develop and maintain executive-level relationships, effectively communicating our value proposition at all levels of the organization from C-suite to operations.

Business Development

• Lead all stages of the sales cycle, from qualification to contract closure working with a wide range of customer stakeholders.
• Ensure meticulous and timely updates within our CRM system providing accurate sales forecasts and pipeline visibility.

Cross-Functional Collaboration

• Work with marketing, product development, engineering, and customer success teams to ensure a unified and exceptional customer experience.
• Provide valuable market intelligence and customer feedback to inform product strategy and marketing campaigns.

About You

• Bachelor’s degree in Business, Engineering, or a related field.
• 7+ years of experience in account management, enterprise sales, or strategic partnerships — preferably within robotics, automation, logistics, or industrial technology sectors.
• Proven ability to manage large, complex accounts with multiple decision-makers and long sales cycles.
• Unwavering integrity and strong ethical conduct, ensuring all interactions uphold the highest professional standards.
• Proven ability to work effectively as part of a team, contributing to collective goals and supporting colleagues.
• Demonstrated passion for and understanding of robotics, automation, AI and have proven experience bringing nascent technologies to market at scale.
• Strategic Enterprise level thinker with strong analytical skills and the ability to identify and solve complex problems.
• Highly organized, results-oriented, and proficient in managing multiple priorities in a fast-paced environment.
• Exceptional written and verbal communication, presentation, and negotiation skills, with the ability to articulate complex technical and business value propositions to diverse audiences.

Full-time Employees are eligible for Benefits:

• 401(k) Plan:Includes a 6% company match.
• Equity:Company stock options.
• Insurance Coverage:100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date:Eligible for benefits on your first day of employment.
• Well-Being Support:Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees:Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.
  • Non-Exempt Employees:10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
• On-Site Perks:Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave:Generous paid parental leave programs.
• Work Environment:A culture that supports flexible work arrangements.
• Growth Opportunities:Professional development and tuition reimbursement programs.
• Relocation Assistance:Provided for eligible roles.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us