Strategic Account Manager

AmerisourceBergen Services Corporation; Pennsylvania; Hybrid; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical coverage

Training programs

Mentorship programs

Job summary

Cencora is seeking a commercially minded Strategic Account Manager to support a growing multi-specialty business in the Buy and Bill space. You will manage a book of about 100 accounts, serve as a trusted advisor on product contracts, spending priorities, and revenue goals, and help customers maximize value through available offerings.

You will travel regularly to meet customers, collaborate with internal teams, and drive renewals, retention, and growth across the portfolio.

Qualifications

• 3+ years experience in Buy and Bill within pharma.
• Experience in account management and relationship building.
• Strong communication with C-suite stakeholders.
• Willingness to travel for customer meetings.
• Familiarity with rheumatology, urology, and ambulatory infusion settings.

Responsibilities

• Manage and support existing customer accounts across multiple specialties.
• Develop new customer opportunities to grow the portfolio.
• Advise on product contracts, spending opportunities, and business goals.
• Collaborate with internal teams to support customer success.
• Travel regularly to meet customers and build relationships.

Skills

Buy and Bill experience

Account management

Stakeholder communication

Travel willingness

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

About the Role

We are seeking a commercially minded Strategic Account Manager to support a growing multi-specialty business in the Buy and Bill space. In this role, you will manage existing customer relationships while also prospecting and building a portfolio of new customers. You will serve as a trusted advisor to practices, helping customers understand product contracts, spending priorities, revenue goals, and how to maximize value through available offerings. The role supports customers across specialties such as rheumatology, urology, and ambulatory infusion center settings. You will manage a growing book of business of around 100 accounts, ranging from smaller customers to larger and more complex accounts. This opportunity is ideal for someone who enjoys balancing relationship management, commercial growth, strategic account support, and customer-facing problem solving.

Key Responsibilities

• Manage and support existing customer accounts across a multi-specialty portfolio.
• Build strong customer relationships and serve as a key point of contact for assigned accounts.
• Act as a financial advisor to practices by helping customers understand product contracts, spending opportunities, and business goals.
• Identify, prospect, and develop new customer opportunities to grow the portfolio.
• Support a combination of renewals, retention, and growth activity across the book of business.
• Partner closely with internal stakeholders across Distribution, Operations, Corporate Account Directors, and distribution partners to support customer success.
• Build a strong understanding of contractual offerings, customer needs, and internal operations to navigate a complex business environment effectively.
• Travel regularly to meet with customers, with the expectation of spending at least a few weeks each month on the road.

Skills and Experience

• Experience in the Buy and Bill space within pharmaceuticals is required, with around 3+ years of relevant experience preferred.
• Previous experience in account management and relationship management is required.
• Strong communication skills and experience working with C-suite stakeholders are important for success in this role.
• Candidates should be comfortable working in a team environment and collaborating across multiple internal functions.
• A willingness to travel and spend significant time in front of customers is essential.
• Familiarity with specialty practices and an understanding of products aligned to specialties such as rheumatology, urology, and ambulatory infusion would be valuable.
• The ideal candidate will be able to quickly build credibility with larger accounts, maintain existing business, and demonstrate a proactive approach to winning new business.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time Salary Range*

Salary Range* $76,200 - 119,460 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned .

Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.